missnatch's Shop Policies
Thank you for visiting my shop. Hope you enjoy your stay here.
I accept PAYPAL only.
I will always ship to the address you provide on your Etsy Purchase Order not to your Paypal address.
The finished item will be shipped within 24-48 hours of receiving a cleared PAYPAL payment.
The shipping time usually takes up to 5-10 BUSINESS DAYS for international shipping, 3-6 BUSINESS DAYS for EU countries, with regular/registered PostNL.
Custom Clearance time may vary in each countries, which could add more days to the usual shipping time.
I will not sent to PO BOX address as it will delay your package delivery.
The super express worldwide service available (3 business days delivery) for the cost range $95
I will send a notification via Etsy after I shipped your order.
The information about the postal matter will be updated periodically.
*** IMPORTANT FOR INTERNATIONAL BUYER ***
The buyer is responsible for any extra claim for customs purposes.
The seller is not responsible for any delay or damage on shipment, unless you insured the item, as this shop is using a third party shipping service.
The item is packed neatly and carefully before shipping. After the package dropped at the post office, it's out of the seller's control.
Refunds and Exchanges
The item packed neatly and carefully. If your item arrives damaged, please contact and send me some pictures.
You can send it back to me for an exchange within 7 days of receiving the shipment.
Additional Policies and FAQs
*** ADDITIONAL INFO ***
My figurine is not considered toys and intended for decorative use only.
Please supervise your young children as they might contain small parts.
Although polymer clay is a very durable but small parts could be broken too, please handle with care.
*** HOW TO CARE ***
Wipe it off with a piece of soft fabric.
Do not using any solvents or any commercial cleaner.
Do not expose items to water and chemicals.
Do not expose items to direct sunlight.
Do not put polymer clay items in dishwasher.
Email: missnatch.etsy [!at] gmail.com
Last Updated December 13, 2014