PohakuSpirit is taking a short break
If you have any questions the listing doesn't answer, feel free to send me a message and I will do all I can to work with you.
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Packaging: All items are carefully placed into a box. Most of the boxes are brand new flat rate Priority Mail boxes, but I will recycle like-new plain cardboard boxes from time to time. Recycled boxes are typically used for larger items. If you really prefer one or the other, please convo me.
Insurance: I take care in packaging the items safely, but if you are interested in purchasing shipping insurance for your item, please send a message before you purchase the item. This will add a few dollars to the shipping cost.
Multiple purchases: If you are purchasing more than one item, they can be shipped together. The price will vary depending on how large the items being shipped are. I will adjust this for you as necessary to make sure the cost is not excessive for shipping.
Additional policies and FAQs
Custom orders will be considered but may take more time. Please reach out to me as I am interested in hearing your ideas!