Reviews
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Katherine on Jun 12, 2022
5 out of 5 starsAmazing work! Recieved the cookies the day before. Perfectly packaged. Tasted great.
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Erica on Jun 7, 2022
5 out of 5 starsBeautiful cookies that were a huge hit at our shower and amazing communication from the seller :)
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ktorsetto on Jun 4, 2022
5 out of 5 starsArrived in time for my daughter’s baptism! They are more beautiful than I imagined and delicious too!
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Katryna on May 29, 2022
5 out of 5 starsI really loved the way they came out all my visitors from the baby’s party love the cookies I will be ordering more
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Melanie on May 26, 2022
4 out of 5 starsThe cookies arrived on time. Everyone at the party said they were delicious. All of the cookies that had writing on them were smudged in some way.
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Keri on May 25, 2022
5 out of 5 starsReceived cookies on time. Owner responded quickly. Packaged well.Beautifully decorated and tasted great!
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Hannah on May 22, 2022
5 out of 5 starsCookies arrived on time. They looked great and tasted great.
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colleenlachapelle on May 18, 2022
5 out of 5 starsI ordered cookies for my granddaughter‘s first communion and they were absolutely beautiful. So many people commented on them. But most of all my granddaughter thought they were the best! I would definitely order again. And the owner was so pleasant
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Sheri on May 16, 2022
5 out of 5 starsThese cookies came a day before my daughters baby shower and were absolutely adorable and exactly as the seller has pictured. I did order 1 month prior to the event and there was minimal communication from the seller but they did come on time. It may have been me being over anxious about making sure everything turned out as perfect as possible for our special day. 🤪 I would purchase from this seller again.
About MizzDesserts
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Shop policies
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Orders placed in error, by mistake, or change of heart can be refunded within 12 hours of the purchase date/time. After 12 hours: All Sales are FINAL. No refunds/exchanges or returns will be issued! No Exceptions!
Due to the current pandemic (COVID-19) here with Mizz Desserts we value or customers and their safety. We understand events are being cancelled and venues are being closed. Thankfully Mizz Desserts will be allowing ALL customers the opportunity to postpone their existing orders. We have always had an all sales are final policy that can be referenced in our shop. This policy will remain the same during this challenging time. A credit for your purchase will be given for all postponed orders and stay in effect for 1 year from the date your order was placed. Where you can use it for any future event.
Mizz Desserts will gladly reschedule any postponed orders and create beautifully decorated cookies for your next event.
Payment
Mizz Desserts DOES NOT EXCEPT ELECTRONIC CHECKS!!
ALL SALES ARE FINAL after 12hr purchase window.
NO REFUNDS OF ANY KIND WILL BE ISSUED FOR ANY REASON AFTER THAT TIME. NO EXCEPTIONS.
Please review my refund/exchange policies.
Shipping
Please order accordingly. Your need by date should be 1-2 days prior to your actual event date. USPS/FedEx/UPS are expecting HEAVY delays during this holiday season. Priority mail is NOT guaranteed, it’s an expected delivery date. Packages can be delayed by the carriers. To ensure a guaranteed delivery date Express Mail is the ONLY option. PLEASE select Express Mail during checkout. Happy Holidays!!!
*** Holiday Shipping Guidelines***
* Orders are shipped within the timeframe of when your event date is. I CANNOT guarantee the order will arrive on time due to the unpredictability of the postal service, UNLESS Guaranteed shipping is purchased. I do not offer shipping refunds or credits for late shipments. I encourage you to follow up with the Postal Service should you have any shipping problems. Once the package is out of my hands, please understand that I have no control over its transit!
* I am not responsible for shipping delays caused by the carrier (USPS, Fedex, UPS), or incorrect address information, weather or disaster conditions, or for charges incurred for redelivery attempts and/or incorrect address information. I WILL SHIP TO THE ADDRESS SPECIFIED ON THE ETSY ORDER ONLY. I CAN NOT UPDATE OR CHANGE THE ADDRESS ENTERED WHEN ORDER WAS PLACED. Please make it extremely clear where your box is to be shipped to. Refunds are not available for the cost of the order or shipping charges if any of these circumstances occur.
During inclement weather packages can be delayed. Please understand Mizz Desserts has no control over the USPS. I will try my best to send items out earlier if the weather allows. If you would like to upgrade your shipping please contact me, fees will apply.
ALL Cookies will be shipped out via USPS Priority Mail, Express Mail, UPS or FedEx. You will receive your items within 1-3 business days once shipped, according to the Shipping Providers guide lines.
Priority Mail: 1-3 Days (location based)
Express Mail:1-3 Days (Money Back Guarantee)
**USPS will refund the shipping cost ONLY**
Shipping times are based on your location
Mizz Desserts will ship all items allowing time to arrive to you using USPS priority mailing, express mail, UPS and FedEx guidelines and shipping recommendations.
If your items are not delivered, damaged, delayed, lost, or stolen PLEASE call your local post office, UPS office or FedEx location to track your package, using the tracking number provided. I have NO control over the USPS UPS, or FedEX.
Mizz Desserts will NOT be held responsible for any lost, stolen, damaged, undelivered or delayed packages.
I will NOT issue refunds due to USPS, UPS or FedEx errors, lost, stolen, damaged, missed deliveries, incorrect address or delays of any kind.
ALL SALES ARE FINAL.
Additional policies and FAQs
Please take in account any sever weather conditions.
Please order accordingly....thank you
More information
Frequently asked questions
Care instructions
Once your cookies arrive they do not have to be refrigerated. The cookies can be left in the heat sealed bags at room temperature. If you’d like you can remove them from the bags once you are ready to display them for your event.
When will my cookies ship?
ALL cookies are made a shipped out the week of your event, ONLY. Once your order is ready to go out you will receive an email from Etsy with your tracking information.
Cookies are shipped out to arrive on or before the date YOU provided on your order form. Your need by date should be 1-2 days prior to your event date.
If you have not submitted a need by date please reach out to me.
My package has been delayed, what should I do?
If your package is delayed by the carrier, please contact the carrier. Once the package leaves my hands I have no control or updated information on its transit. The carrier will be able to give you the best updated information as well as alternative delivery options if any.
Why haven’t I received a response to my message sent on Saturday/Sunday?
I am generally closed on all the weekends. However the shop will remain open for all purchases.
Most if not all messages will go unanswered until Monday morning.
All messages will be answered Monday thru Friday.
I sent a message on Friday and haven’t received a response, why?
During the summer months June-September I am closed from Friday-Sunday. Messages will be answered on Monday.
Have a safe and happy summer!!
My package was damaged during transit. What do I do?
If the cookies are damaged during transit. Please take pictures of the cookies, the package and the box the cookies were shipped in. Send all of the pictures to me.
I can put in an insurance claim for the damages. Each package sent out is insured by the carrier.
Please note: No claim submitted is guaranteed to be refunded by the carrier.
I do not issue refunds or credits for broken or damaged cookies during transit as stated in my shops policies.
My Event has been cancelled due to COVID-19, can I cancel my order?
Due to the current pandemic (COVID-19) here with Mizz Desserts we value or customers and their safety. We understand events are being cancelled and venues are being closed. Thankfully Mizz Desserts will be allowing ALL customers the opportunity to postpone their existing orders. We have always had an all sales are final policy that can be referenced in our shop. This policy will remain the same during this challenging time. A credit for your purchase will be given for all postponed orders and stay in effect for 1 year from the date your order was placed.
Mizz Desserts will gladly reschedule any postponed orders and create beautifully decorated cookies for your next event. After the year mark without rescheduling the order will be cancelled
Seller details
MizzDesserts is considered a professional seller (known as a trader) in the EU. What's this?