MizzDesserts

Dessert catering company,specializing in sugar cookies.

New Jersey, United States

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Buyers bought gifts from this shop and gave them 5-star reviews!

MizzDesserts is taking a short break

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Note from shop owner Hello and thanks for visiting! I’m working on fulfilling my current orders right now, but will be back soon.

Note from shop owner

Last updated on Jun 21, 2022

Hello and thanks for visiting! I’m working on fulfilling my current orders right now, but will be back soon.

Mizz Desserts Sweet Treats

Contact shop owner

Mizz Desserts Sweet Treats

Reviews

Average item review
4.5 out of 5 stars
(609)
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About MizzDesserts

Sales 2,513
On Etsy since 2014

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Shop policies

Last updated on May 9, 2022
Welcome to Mizz Desserts Sweet Treats!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Mizz Desserts offers a 12 hr cancellation policy.
Orders placed in error, by mistake, or change of heart can be refunded within 12 hours of the purchase date/time. After 12 hours: All Sales are FINAL. No refunds/exchanges or returns will be issued! No Exceptions!

Due to the current pandemic (COVID-19) here with Mizz Desserts we value or customers and their safety. We understand events are being cancelled and venues are being closed. Thankfully Mizz Desserts will be allowing ALL customers the opportunity to postpone their existing orders. We have always had an all sales are final policy that can be referenced in our shop. This policy will remain the same during this challenging time. A credit for your purchase will be given for all postponed orders and stay in effect for 1 year from the date your order was placed. Where you can use it for any future event.

Mizz Desserts will gladly reschedule any postponed orders and create beautifully decorated cookies for your next event.
Payment
Mizz Desserts excepts all major credit cards.

Mizz Desserts DOES NOT EXCEPT ELECTRONIC CHECKS!!

ALL SALES ARE FINAL after 12hr purchase window.

NO REFUNDS OF ANY KIND WILL BE ISSUED FOR ANY REASON AFTER THAT TIME. NO EXCEPTIONS.

Please review my refund/exchange policies.
Shipping
***Holiday Shipping Guidelines***

Please order accordingly. Your need by date should be 1-2 days prior to your actual event date. USPS/FedEx/UPS are expecting HEAVY delays during this holiday season. Priority mail is NOT guaranteed, it’s an expected delivery date. Packages can be delayed by the carriers. To ensure a guaranteed delivery date Express Mail is the ONLY option. PLEASE select Express Mail during checkout. Happy Holidays!!!

*** Holiday Shipping Guidelines***

* Orders are shipped within the timeframe of when your event date is. I CANNOT guarantee the order will arrive on time due to the unpredictability of the postal service, UNLESS Guaranteed shipping is purchased. I do not offer shipping refunds or credits for late shipments. I encourage you to follow up with the Postal Service should you have any shipping problems. Once the package is out of my hands, please understand that I have no control over its transit!

* I am not responsible for shipping delays caused by the carrier (USPS, Fedex, UPS), or incorrect address information, weather or disaster conditions, or for charges incurred for redelivery attempts and/or incorrect address information. I WILL SHIP TO THE ADDRESS SPECIFIED ON THE ETSY ORDER ONLY. I CAN NOT UPDATE OR CHANGE THE ADDRESS ENTERED WHEN ORDER WAS PLACED. Please make it extremely clear where your box is to be shipped to. Refunds are not available for the cost of the order or shipping charges if any of these circumstances occur.


During inclement weather packages can be delayed. Please understand Mizz Desserts has no control over the USPS. I will try my best to send items out earlier if the weather allows. If you would like to upgrade your shipping please contact me, fees will apply.



ALL Cookies will be shipped out via USPS Priority Mail, Express Mail, UPS or FedEx. You will receive your items within 1-3 business days once shipped, according to the Shipping Providers guide lines.

Priority Mail: 1-3 Days (location based)
Express Mail:1-3 Days (Money Back Guarantee)
**USPS will refund the shipping cost ONLY**

Shipping times are based on your location

Mizz Desserts will ship all items allowing time to arrive to you using USPS priority mailing, express mail, UPS and FedEx guidelines and shipping recommendations.

If your items are not delivered, damaged, delayed, lost, or stolen PLEASE call your local post office, UPS office or FedEx location to track your package, using the tracking number provided. I have NO control over the USPS UPS, or FedEX.

Mizz Desserts will NOT be held responsible for any lost, stolen, damaged, undelivered or delayed packages.

I will NOT issue refunds due to USPS, UPS or FedEx errors, lost, stolen, damaged, missed deliveries, incorrect address or delays of any kind.

ALL SALES ARE FINAL.
Additional policies and FAQs
Orders MUST be placed at least 2 weeks in advance.

Please take in account any sever weather conditions.


Please order accordingly....thank you

More information

Last updated on May 11, 2022
Frequently asked questions
Care instructions

Once your cookies arrive they do not have to be refrigerated. The cookies can be left in the heat sealed bags at room temperature. If you’d like you can remove them from the bags once you are ready to display them for your event.

When will my cookies ship?

ALL cookies are made a shipped out the week of your event, ONLY. Once your order is ready to go out you will receive an email from Etsy with your tracking information.

Cookies are shipped out to arrive on or before the date YOU provided on your order form. Your need by date should be 1-2 days prior to your event date.

If you have not submitted a need by date please reach out to me.

My package has been delayed, what should I do?

If your package is delayed by the carrier, please contact the carrier. Once the package leaves my hands I have no control or updated information on its transit. The carrier will be able to give you the best updated information as well as alternative delivery options if any.

Why haven’t I received a response to my message sent on Saturday/Sunday?

I am generally closed on all the weekends. However the shop will remain open for all purchases.

Most if not all messages will go unanswered until Monday morning.

All messages will be answered Monday thru Friday.

I sent a message on Friday and haven’t received a response, why?

During the summer months June-September I am closed from Friday-Sunday. Messages will be answered on Monday.

Have a safe and happy summer!!

My package was damaged during transit. What do I do?

If the cookies are damaged during transit. Please take pictures of the cookies, the package and the box the cookies were shipped in. Send all of the pictures to me.

I can put in an insurance claim for the damages. Each package sent out is insured by the carrier.

Please note: No claim submitted is guaranteed to be refunded by the carrier.

I do not issue refunds or credits for broken or damaged cookies during transit as stated in my shops policies.

My Event has been cancelled due to COVID-19, can I cancel my order?

Due to the current pandemic (COVID-19) here with Mizz Desserts we value or customers and their safety. We understand events are being cancelled and venues are being closed. Thankfully Mizz Desserts will be allowing ALL customers the opportunity to postpone their existing orders. We have always had an all sales are final policy that can be referenced in our shop. This policy will remain the same during this challenging time. A credit for your purchase will be given for all postponed orders and stay in effect for 1 year from the date your order was placed.

Mizz Desserts will gladly reschedule any postponed orders and create beautifully decorated cookies for your next event. After the year mark without rescheduling the order will be cancelled

Seller details

MizzDesserts is considered a professional seller (known as a trader) in the EU. What's this?