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Note from shop owner WE'VE MOVED!! GO TO MJANDHOPE.COM FOR YOUR FAVORITE PLANNER GOODIES! <3 Psst! There's currently a sale!

Note from shop owner

Last updated on Jun 10, 2018

WE'VE MOVED!! GO TO MJANDHOPE.COM FOR YOUR FAVORITE PLANNER GOODIES! <3 Psst! There's currently a sale!

MJ and Hope

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MJ and Hope

Reviews

Average item review
5 out of 5 stars
(2643)
See reviews that mention:
quality 131 shipping 144 customer service 36
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Updates

Check out the new Mint and Gold Flower Stickers! They're so beautiful and vibrant because they come on glossy sticker paper! See them in the store and buy! We are ready to ship, so if you order today, you stickers will be shipped out to you within a day!

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Shop policies

Last updated on September 23, 2017
Welcome to MJ & Hope! Here you will find planner goodies, (mostly stickers) so please enjoy! If you have any questions please feel free to contact us!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Our policy lasts 10 days after delivery. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

Refunds/Replacements are only offered in these cases:
Your stickers were not cut all the way through
Your stickers were extremely miscut
You did not get an item on your list


PRINTABLES: There are no refunds, returns, or cancellations on printable or any digital materials. If you need help with your order, feel free to contact us.


SUBSCRIPTION KITS:

There are no refunds on kits.
******* DUE TO THE ALREADY DISCOUNTED PRICES, PLEASE DO NOT USE DISCOUNTS ON THIS ITEM; THEY ARE NOT ALLOWED FOR THIS SUBSCRIPTION. IF YOU PURCHASE WITH A COUPON, YOUR ORDER WILL BE CANCELLED. *****

Contact us if these situations occur. If you are approved for a refund, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mjandhope [!at] gmail.com.

*** You will not be refunded for items being lost in the mail. We provide tracking with our shipping, but we are not responsible for your package after it has been shipped. If your item is lost in the mail, please contact USPS.
Payment
We accept credit/debit cards, Etsy gift cards, and PayPal.

Cancellations are permitted in the processing phase. After the item is marked "shipped", we will be unable to cancel your order.

If you have not paid or your payment option has failed, we will reach out to you via etsy, and if it has not been corrected within 2 business days, we will cancel your order.
Shipping
Please make sure your shipping address listed is correct.

Domestic Customers: Processing time for most items are 2-5 business days. During sales, that time may increase to 7-10 business days.
Please allow 5-7 business days after processing for delivery.
Domestic mail will be sent First-Class in flat photo mailers.

International Customers: In order to keep shipping costs down for you, your packages will be in 5x8 envelopes with your stickers protected by cellophane and heavy cardstock.

Customs description: Stickers/Stationary

Subscription Kits:
-Items will ship the first 3rd full week of each month.
-Items you receive may appear in the shop a month or more afterward. These sheets will be more expensive with shipping not included if they appear in the shop, so you're part of an exclusive group with some exclusive stickers and other stickers before other customers.

*****IMPORTANT PLEASE READ******
All domestic orders have tracking numbers. Please use that number. Once your package is scanned at the post office, it is out of our hands and we do not have any information aside from that number. Please contact USPS if you have any question concerning a package that is delayed.

We are not responsible for USPS delivery errors. However, if you kindly contact us, we may try and help you. This is a small business run by real people, and if you are disrespectful or rude, we reserve the right to refuse service.

More information

Last updated on Apr 29, 2018
Frequently asked questions
Custom and personalized orders

Custom stickers are not available at this time. If you have suggestions, feel free to contact us.

Which stickers have you hand-drawn yourself?

The MJH collection are hand-drawn stickers. Other collections are made from art from various creators.