MJsBridalSupport

Custom Puzzles Mugs & Totes for brides bridesmaids

18759 Sales

MJsBridalSupport

Custom Puzzles Mugs & Totes for brides bridesmaids

18759 Sales On Etsy since 2014

5 out of 5 stars
(4442)

Shop owner

M J

Contact

Announcement   Hey loves! Thank you for visiting MJS BRIDAL SUPPORT!
With over 18,000 sales and 4,000 5 star reviews, you know you're getting the best!

Specializing in custom hats, shirts, mugs, puzzles, totes.
Please message me with any questions you may have and we can work together to make something exactly you want!

Orders of 10 or more will receive a proof if requested. Sorry, no proofs for smaller orders.
Use code SHIP4FREE for free shipping over 100$ purchases, or use code WEDDINGSEASON for 10% off your order!

Announcement

Last updated on May 22, 2018

Hey loves! Thank you for visiting MJS BRIDAL SUPPORT!
With over 18,000 sales and 4,000 5 star reviews, you know you're getting the best!

Specializing in custom hats, shirts, mugs, puzzles, totes.
Please message me with any questions you may have and we can work together to make something exactly you want!

Orders of 10 or more will receive a proof if requested. Sorry, no proofs for smaller orders.
Use code SHIP4FREE for free shipping over 100$ purchases, or use code WEDDINGSEASON for 10% off your order!

M J

Contact shop owner

M J

View all 308 items

Reviews

Average item review
5 out of 5 stars
(4442)
View all 4442 reviews

Shop policies

Last updated on September 13, 2017
Welcome to MJ's Bridal Support!
Thank you so much for stopping by and checking out some of my fun items. My favorite part of my shop is that just about everything I do is made to order allowing me the ability to customize/personalize.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Just about all orders are made to order so I can easily change the wording, add a date, change a color etc. The only downside to this is I do not except returns. The reason being the designs are permanent and can't be removed, meaning the mug or puzzle is no longer able to be resold and I do not keep an inventory. If there is any mistake on my end with an order I will fix it and send out a new one as soon as possible free of charge. If the mistake is not on my end I can remake the entire order at a 50% discount. This being said it is very important to check all spelling when entering a note to seller at checkout, this way you can ensure the item with have the correct wording/spelling.

Custom orders will not be be accepted for a return or exchange.
Orders that are late to deliver due to issues NOT on my end (post office delays, weather delays, etc.) will not be accepted for a return or refund.
-Meaning if I shipped your order out on time and USPS guaranteed a delivery date and did not deliver it on time, you need to take this issue up with USPS as the problem was on their end. To be sure this doesn't happen, order in advanced as much as possible.

Some orders require extra info in the notes section (sizes, sayings, colors, etc). If the buyer does not write the needed information in the notes section the order will not ship until the buyer gets back to me with the information needed. If the order is needed by a certain date and the buyer does not respond, no refunds will be given. Make sure to put all the correct information in the notes section at checkout, or message me with the info after purchasing. I cant ship an order without crucial information, therefor it is the buyers responsibility to make sure I get the correct info.
Shipping
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Currently I have a 1-3 business day processing time. Mugs are shipped priority and will take 1-3 business days to arrive. Puzzles, tattoos, and totes are shipped first class through usps and take 3-5 business days domestically and 7-21 internationally. Please make sure at the time of purchase the ship to address is correct, as any incorrect addresses that are sent back will need to be reshipped at the buyers expense. Also if an item is marked as delivered to the address provided please contact usps for more information as they are the one who actually deliver the package. In the rare occurrence a package is marked delivered but not received I will remake the entire order at a 50% discount.