ceramics with stencils made on maui
mkmaui's Shop Policies
Welcome to my shop, my goal is to make your shopping experience a wonderful and personal one. Everything you see in my shop is handmade from start to finish and are all original designs. If you have any questions please feel free to contact me through a convo. If you decide to make a purchase please read my shop policies carefully and thank you for your support.
Payment must be complete within 1 week of order or I will have to cancel the purchase and relist the item. If you need to cancel a sale for any reason please let me know ASAP. Thanks!
I take great care in packaging so that your purchase arrives safely- that is why I ship my ceramics double-boxed. I ship priority mail and add insurance in case something goes wrong despite all my precaution. I try my best to use recycled materials to keep shipping costs down.
**If something does get damaged in shipment please let me know.
**Please let me know if you'd prefer to ship at a lower price- for many orders, it might be possible to ship First Class, which would reduce the shipping price. This is the case for US and international shipments.
**If buying multiple items, I will refund the difference between estimated and actual shipping costs.
Refunds and Exchanges
I want you to be happy with your purchase so if something is not what you expected please convo me and I will be happy to work something out. I'm sorry but I cannot refund shipping costs.
If an item arrives damaged please send a picture of the damage. All my items are one of a kind- I will either refund your money or send you another item of your choosing of equal value.
Additional Policies and FAQs
I am happy to talk about custom orders. If you like my work and would like me to make something just for you please send me a convo so we can start talking about it.
Last Updated June 10, 2013