~Items are sourced ethically, cleansed naturally, and made/ brought to you filled with love and positivity.
Accepted payment methods
Returns and exchanges
Effective immediately we will no longer pay damage claims for orders shipped via the U.S. Post Office. This applies to orders both inside and outside the United States. Per Postal Regulations the RECEIVER is responsible for filing damage claims and is the only one who can receive a claims payment.
~Insurance for US domestic shipments
Rates are $0.75 up to $50 of coverage; $0.80 per $100 up to $300 of coverage; and $2.40 plus $0.75 per $100 or fraction thereof over $300 of coverage.
U-PIC Insurance Services is unable to insure jewelry or coins that ship from or to the following Zip Codes: 10017, 10036, 94102, 94108.
~ You will be responsible for any taxes or customs fees. All items will be shipped first class international mail regardless of weight.
~ Shipping time will vary depending on location and tracking will be included on most orders. Many orders will arrive within 8-18 business days although it could take longer.
~Delivery times may vary.
~Insurance for shipments to Canada:
Rates are $0.95 for up to $50 of coverage; $1.05 per $100 up to $300 of coverage; and $3.15 plus $0.95 per $100 or fraction thereof over $300 of coverage.
~ I ship internationally to most countries. You will be responsible for any taxes or customs fees. All items will be shipped first class international mail regardless of weight. International shipping prices have increased.
~ Shipping time will vary depending on location and tracking will be included on most orders. Many overseas orders will arrive within 8-18 business days although it could take longer. Overseas delivery times vary.
~Delivery Confirmation: Included on shipments to Australia, Belgium, Brazil*, Canada, Croatia, Denmark*, Estonia, France*, Finland, Germany, Gibraltar*, Great Britain and Northern Ireland, Hungary, Israel, Italy*, Latvia, Lithuania, Luxembourg*, Malaysia, Malta, Netherlands, New Zealand, Portugal*, Singapore, Spain, and Switzerland.
Note: An asterisk indicates that Delivery Confirmation service was temporarily suspended on June 12, 2014.
~Insurance for international shipments:
Rates are either $1.35 or $1.60 per $100 of coverage for international shipments (this varies based on mail class and destination).
All Insurance Claims are filed online and handled by U-PIC Insurance Services.
For lost parcels, you must wait 21 days for domestic and 45 days for International locations. Lost claims for shipments sent to Italy require a 60 day wait before filing.
Claims for damaged or missing items can be filed immediately. Claims must be filed no later than 90 days from the shipment date.
Insurance claims for the USPS insurance included with the purchase of Priority Mail and Priority Mail Express postage can be filed online. In order to do so, you must create an account with the USPS here: https://reg.usps.com
If you would like to purchase insurance for your order, please convo me before purchasing so I can include the cost.
All my products will ship to the address on the Etsy receipt unless you request a gift shipment at the time of order. I am happy to include a small card, notes and/or gift receipt if requested with those purchases. Just leave me a note in comment section. :)
Buyer is responsible for shipping charges for any returned packages due to insufficient addresses given when ordering or packages not picked up. I cannot be responsible for lost/damaged packages. Contact : https://reg.usps.com. See information in Insurance Claims section.
Additional policies and FAQs
~Message for questions and concerns.
~If unsatisfied with an item, please let us know before leaving a negative review.
~If you are looking for an item that is sold out, message us and we could let you know if we have more in stock or when we could get more of desired item. - We will always try our very best to please our costumers to ensure a satisfied purchase.