Mochaware

Mocha Pottery

Saint Paul, Minnesota · 99 Sales

Mochaware

Mocha Pottery

Saint Paul, Minnesota 99 Sales On Etsy since 2008

0 out of 5 stars
(59)

Shop owner

Brandon

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Brandon

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Brandon

Reviews

No reviews in the last year

Anonymous on Mar 24, 2012

5 out of 5 stars

The vase is beautiful and just what I expected from Brandon's site. It arrived quickly and in tip top shape. Definitely would buy from this artist again!

Anonymous on Oct 5, 2011

5 out of 5 stars

I love my mugs, they're beautiful. So great working with you.

Anonymous on Apr 13, 2011

5 out of 5 stars

Shipped quickly. Arrived in tons of bubble wrap to ensure it was safe during travel. Great product! Highly recommend this seller!

Anonymous on Apr 13, 2011

5 out of 5 stars

Shipped quickly. Arrived in tons of bubble wrap to ensure it was safe during travel. Great product! Highly recommend this seller!

View all 59 reviews

Shop policies

Last updated on February 4, 2011
Thank you for choosing to visit my online pottery store. I make all of the pottery on the wheel and fire in my kiln. I strive to make you comfortable with your purchase, provide expedient delivery, and great communication. Customer Service is my #1 Priority.

I promptly send a FedEx/USPS tracking id the day I package and bring the item to FedEx.

If you have any questions or concerns, please let me know!

Thank you,
Brandon

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Check
  • Other Method
Payment
You are welcome to cancel an order at any time before I bring the item to the postal carrier station and secure a tracking id. Please telephone me immediately if you feel you made a mistake ordering or if you have any questions about your order. My telephone number is 763-439-2546.
Shipping
FedEx Home Delivery, they've done a good job, and it's my preferred method. If you have an alternative carrier that you'd like for me to ship by, please let me know. If any piece breaks during shipment, it is my responsibility to make it right, this is not your fault; I've only had 1 piece of pottery break during shipments in the last few years as I package the pieces quite well.

I'm happy to ship priority delivery if you need an item quickly, please contact me for a shipping quote.
Refunds and Exchanges
All requests for returns or exchanges must be made within 7 days. I will gladly accept returns, no questions asked. Upon receipt of the return item, I will promptly issue a refund for the purchase price minus the shipping charges. Exchanges can be made for a similar priced item of your choice, I'm flexible, and thank you for your support of my pottery business.
Additional policies and FAQs
Custom orders cannot be accepted all the time, but please convo me with your pottery ideas and I'll be happy to let you know if I can work on your project at this time.