ModernHomewares

Old Ideas Modern Fabrics and Made in Australia by Helen

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    PLEASE allow extra time for postage. COVID 19 is still effecting our postage centers all across the world and are struggling to keep up with the demand of on-line shopping. If you are worried your purchase hasn't arrived, please message to let me know before leaving me a one star review. Clearly postage delays are out of my control and therefore unfair of a one star review.

** Postage overages over $2 AUS will be refunded
************************************************************************************
Normal postage times (pre Covid) -
Postage from WA to other states in Australia is 7 working days . Express post within Australia from WA is 3 days.
Postage to USA - allow 10 working days (Mon-Fri)
Postage to Canada - allow up to 15 working days (Mon-Fri)

If you like your purchase then please like my facebook page too- http://facebook.com/modernhomware

Announcement

Last updated on Jul 5, 2021

PLEASE allow extra time for postage. COVID 19 is still effecting our postage centers all across the world and are struggling to keep up with the demand of on-line shopping. If you are worried your purchase hasn't arrived, please message to let me know before leaving me a one star review. Clearly postage delays are out of my control and therefore unfair of a one star review.

** Postage overages over $2 AUS will be refunded
************************************************************************************
Normal postage times (pre Covid) -
Postage from WA to other states in Australia is 7 working days . Express post within Australia from WA is 3 days.
Postage to USA - allow 10 working days (Mon-Fri)
Postage to Canada - allow up to 15 working days (Mon-Fri)

If you like your purchase then please like my facebook page too- http://facebook.com/modernhomware

Items

 
Helen

Contact shop owner

Helen

Reviews

Average item review
5 out of 5 stars
(530)
See reviews that mention:
Quality 99 Shipping 59 Customer service 56

About ModernHomewares

Sales 2,214
On Etsy since 2010

Shop members

  • Helen

    Owner

Shop policies

Last updated on July 15, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
REFUND POLICY:
If you are unhappy with your purchase, please contact me prior to leaving feedback. I want my customers to be 100% happy with their purchases.

RETURNS:
If you are unhappy with the quality of your purchase, you can return it in its original condition for a full refund. Please note, return shipping is at your own expense. Once I have received the item in it's original unused condition, I will issue you a refund.

LOST OR DAMAGED PACKAGES:
If you are worried about your item being lost or damaged, please contact me prior to purchasing and I can add insurance and/or register your package.
Payment
Payment is required within 2 days of purchasing . I accept Paypal and direct check out.
Shipping
SHIPPING:
Full payment is required within 2 days of purchase. Orders are posted within 24-48 hours of receiving full payment.
Within Australia you can expect your delivery within 4 days from Perth and International customers up to 2 weeks. (please be aware these are approximate timeframes as I don't have control of contributing factors such as weather, holidays etc). The cost of incoming tarrifs/taxes etc are the responsibility of the purchaser.

You can add tracking within Australia to your postage as an option in the drop down box. Please note IF YOU DO NOT ADD TRACKING I WILL NOT BE RESPONSIBLE FOR NON DELIVERED ORDERS.

My shipping prices cover postage and packaging. Although I do keep packaging to a minimum I do like to have my items in clear bags to protect the fabrics in case the outer envelopes become damaged and the product water damaged from weather etc.

(All prices are in AUD$)

** Postage overages over $2 AUS will be refunded
Additional policies and FAQs
(All prices are in AUD$)

CUSTOM ORDERS:
A 50% deposit is required on all custom orders. Once this is received I will start work on your order. The remainder is required upon completion. If you cancel and the order is not yet complete no refund will be issued.