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modernpixie's Shop Policies

Welcome

Hi and welcome to my Etsy Store's information page! For information on upcoming events & sneak peeks at what's new, visit my facebook page & become a fan! http://www.facebook.com/pages/MODERN-PIXIE/161022465513?ref=ts

Payment

I accept payment by PayPal only. You can by credit card via PayPal, and you do not have to be a member of PayPal. If you are new to Etsy & need assistance with purchasing (or if you have any other questions!), please feel free to contact me and I will guide you through the process.

Shipping

I ship within 24-48 hours of receiving payment. Any purchases made after 10 pm on Friday will ship on Monday morning. All shipping charges are for USPS First Class Mail. If you would like your order shipped USPS Priority ($4.90), please send me a note & I will adjust your invoice.

Refunds and Exchanges

I want you to love everything you purchase from my store! In the event that your purchase is not what you expected, please contact me & I will work with you to resolve any issues regarding your order!

Additional Policies and FAQs

Jewelry: My jewelry is dainty and therefore delicate. I use 925 sterling silver chain and findings, unless otherwise noted in the listing. Occasionally I use niobium ear wires to accompany oxidized earrings. Niobium is a surgical metal, which is hypoallergenic. Aside from sterling silver, I use vintage beads (glass, Lucite, sterling, metal), AA-AAA gemstones, swarovski crystals, silk, hemp, wood & pearls.

Vintage: I am an excellent finder and can’t possibly keep all of my treasures, so occasionally I will share these with the world of Etsy. My intention is to list only extra special vintage finds from good to excellent condition. I will do my best to describe each item and point out any possible flaws. Although my goal is to find things in excellent condition, sometimes an object will appear in my store which is too special despite a little wear and tear. This will be mentioned in the description. Please understand that vintage items are not often perfect and that any flaws mean it was once loved and only adds to its charm!

Paper Goods: My screenprinted cards are printed on 100% recycled, 30% PCW paper using non-toxic paint.

Custom: Special orders are welcome! If there is something you like in my store but would like it oxidized rather than bright, would prefer a different length etc, I will see what I can do! If something in my store sells and you wish you had bought it in time, contact me, as I may be able to duplicate it or make something similar for you! Please understand that this is not always possible since many of my items are one or few of a kind..

Gifts: Please let me know if the item you are purchasing is a gift. If you would like to purchase a gift from my store and wish to keep it a secret, contact me and I will create a reserve secret listing for you with a decoy picture. The recipient will still be able to see that you purchased something (if they really snoop!) but won’t know which item. If you purchase multiple items, I will code them so that you know which is which. Also, if you do want gift wrap but want to see the items first, let me know that as well so I can alter my gift wrapping method in order for you to have a sneak peak.


Gift Wrap: Please let me know if you would like gift wrap!

Last Updated February 3, 2011