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Shop policies

Last updated on December 26, 2011
Hello, Welcome to modishknit......
This is a shop where you can find Hand-made Knitted and Crocheted Outwear and Accessories products...

Please grant me your feedback, after each and every purchase. I do my very best to achieve the maximum customer satisfaction possible and keep your craving at edge, so you keep coming back for more...

Most of the items are "READY TO SHIP"

If you’re new to Etsy, here’s a link to explain how to purchase. It’s easy!

http://www.etsy.com/help_guide_checkout.php
Payment
Only PayPal is accepted for international orders for the moment; no personal checks please.

If you don’t have a PayPal account do not worry, sign-up is not necessary!
You can pay via your credit card!
PayPal accepts all major credit cards and does not require you to have an account with them.

Here is a great guide about using PayPal: http://www.etsy.com/help_guide_checkout.php
Please choose PayPal as your payment method at checkout.

After your order has been submitted, clik “Pay Now” button, system gives you the option to pay with your credit card!

All transactions are listed in US Dollars (USD).

PayPal payments must be received in 24 hours item purchased. If I will not the payment in that time frame, the item will be re-listed.
Please contact me if you can not meet the 24 hour time frame, we will work something out.
Shipping
International orders will be sent via Turkish Post Airmail registered mail with delivery confirm.
Your order will be shipped as soon as possible after receiving your payment
Delivery takes to Europe aproxx. 7 - 10 business days, USA and Canada 10 - 15 business days and the rest of the world 2 - 4 weeks.

Although it does not happen so often; packages are occasionally delayed by customs or due to postal service problems during the delivery and this is unfortunately out of our control and we request that you factor this eventuality into the delivery time so I will not be responsible about the shipping delay after I send the package.

I will inform you by convo when I shipped the items and ask you to inform me back when they arrive, so that I will be happy about that you are satisfied with your shopping.

Please kindly note that, if your Etsy and PayPal addresses are different and if you don't inform me for the delivery address ; items will be deliver to your Etsy address.
Please confirm your address with Etsy and PayPal. If you have two different addresses or would like it to be sent elsewhere, please contact me to let me know.

International buyers may have to pay customs on their items once they arrive in their country. These costs are the customer's responsibility. Customers are responsible for all custom/duty fees and taxes if there is any.
Refunds and Exchanges
I will not be responsible for lost and damaged items sent by the standart service during the return.

I want you to be satisfied and happy with your purchase so if there are any problems, please contact me through ETSY within 2 business days after receiving the item, so we can discuss a solution.

Sorry, I am not excepting any returns or exchanges.

Please keep in mind that the colors might be slightly different on your pc screen than the color of the item you received.
Additional policies and FAQs
Regarding the Hand-made products; all items should be HAND WASHED, LAY AND DRY or if you want to wash them with machine pls do it with gentle wash.