moinette

Moinette

Toronto, Canada · 0 Sales

moinette

Moinette

Toronto, Canada 0 Sales On Etsy since 2011

Shop owner

moinette

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moinette

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moinette

Shop policies

Last updated on September 27, 2011
Welcome to Moinette! Hand-crafted pieces that celebrate the beauty in the obscure.
All of Moinette's pieces are tax-free.
I do local meet-up in Guelph. Please convo me for details.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
Moinette accepts payment via Paypal, which works using your credit or debit card. You DO NOT need to have a Paypal account to use PayPal.

I also take cash on local orders at time of meet-up.

Payment is expected within 24 hours of placing the order, except for local meet-up being paid for by cash. If any issues arise, please convo me.
Shipping
Shipping costs in listings are estimates only. Items, especially larger items, usually weigh much less than the weight used in the estimate, and so may ship for cheaper.

Shipping costs include a $1 packaging fee.

Unless otherwise requested, I ship to the address associated with your PayPal account, if you have one. Want me to mail a gift to someone directly? Convo me.

I ship using Canada Post Regular Parcel with insurance, and to the US using Canada Post Expedited Parcel or Small Packet when possible. Please note that Small Packet does not include tracking. If you would like tracking on an item that ships with Small Packet, please mention this in the "Message From Buyer" field.

Please note that customs fees are the responsibility of the buyer, as are any return-to-sender fees incurred due to customer negligence.

I try to mail orders out within two days of the order clearing. You should receive your order within 2 weeks from ship date. If you'd like I will ship using a speedier option, but please convo me in advance.

Once the package is received by the post office, there is little I have control over. However, if your package is lost or you receive your item damaged, contact me right away so we can work things out.

Orders cannot be cancelled once shipped.
Refunds and Exchanges
As all items are handmade, please expect minor imperfections. They add to the beauty and uniqueness of the piece!

Please allow for minor differences between photos. Not all monitors display colours the same way.

Unfortunately, I cannot refund the costs of shipping once item has been sent out.

Your happiness is my happiness. If you are not completely satisfied with your purchase, please contact me within three days of receiving it. I will be happy to issue a return or issue store credit, as the case may be. If you receive an item damaged, I ask that you please send me photos and/or return the item, depending on the case. Please note that customer is responsible for return shipping.
Additional policies and FAQs
Thank you for considering Moinette!

I appreciate your business and respect your privacy. Any information you provide me with will be used solely to carry out your transaction, and will not be shared with any third parties, except for as required by Etsy.

Please note that all intellectual property rights are reserved; pieces are not to be reproduced, imitated, duplicated, or copied in any way. Intellectual property rights are NOT transferred with sale of item

Items are not to be sold without the express permission of Moinette.

Please note that while items do not come into direct contact with peanut products, they are not created in a peanut-free home. If you have severe allergies, please consider these before making a purchase.

All pieces come from a smoke-free and pet-free home.