MoJosFreeSpirit

Barefoot Sandals Beach Wedding Shoes

Pueblo, Colorado

MoJosFreeSpirit is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

MoJosFreeSpirit is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 15, 2013
Welcome to my shop! I hope you find everything you are looking for!

I am a very convo friendly shop, please feel free to ask any questions or just drop a line! :-) Please no spam :)

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns: I will accept returns for any item that is grossly misrepresented or if the wrong item is shipped, at my expense within 7 days of received order. I try my best to take great pictures and give accurate descriptions. However, I am human and may make a mistake. I try to describe and capture the correct colors of all items, hand dyed items will vary in color and the color of the item may show up differently on your monitor. If you are completely unsatisfied with your purchase, please convo me and I will do my best to make it right.

I take a lot of care in packaging my items to prevent them from breakage during shipping, but occasionally the post office can be extra rough. I will replace items damaged during shipping if possible. One of a kind items will be refunded or shop credit issued. Please document and take pictures of damaged items upon receiving, then contact me as soon as possible.

You may return any item in its original condition, unworn and unwashed, within seven (7) days of receiving the order, and I will refund your money, minus shipping charges. I want everyone to have a happy shopping experience, let's work together to make it enjoyable for all. I always leave positive feedback after I ship out your item, I appreciate positive feedback in return, if you are not satisfied, please convo me so I can resolve the issue.

I ship all eligible items with delivery confirmation to help us keep track of orders, and more expensive orders will be shipped with insurance. The post office has been known to lose items once in a while, if you have been sent a delivery confirmation number in your shipping notification, please notify me immediately if you do not receive your order, once it says it has been delivered. Please check with your neighbors and around your front door as the mail man can leave packages hidden sometimes, if you still cannot locate your package, I will replace it. Please allow up to 6 weeks to receive international items, as some packages may be held up in customs.
Payment
* Now Accepting Direct Checkout! You can now pay directly with your credit card. Please be sure the address on file with Etsy is correct.

I also accept payment in the form of Paypal, payment is due within 48 hours of purchase. Orders will not be processed until paid in full. *Please note that you do not have to have a Paypal account to make a payment through Paypal with your credit card.

Money Order: I will only accept a U.S. money order from an Etsy Member with a positive feedback. Please contact me prior to ordering to set up this option. Sorry no International Money Orders Accepted.

If you wish to cancel an order after it has been placed, please contact me, this is only acceptable as long as the item has not already shipped.
Shipping
Most items are handmade to order and will a few days to complete, please check the shipping section at the bottom of each listing for an accurate time frame. Please contact me if you need something expedited and I will try to accommodate. If you are ordering a large custom order with several pieces, please allow up to 2 weeks for your order to be completed. I will keep you updated on the progress and please feel free to contact me at any time.
---------------------------------------------------
*U.S. SHIPPING...
Most orders ship U.S. First Class, on occasion I will upgrade to Priority Mail if I am behind on processing orders, or if it is more cost effective to ship in a small flat rate box (usually on orders of more than 1 item). All orders ship with Delivery Confirmation in the U.S. This number will be provided to you in the shipping notification.

*All Shipping charges include packaging fees.

** If you need something by a DEADLINE, please let me know and I will try to get in the mail ASAP, as long as it is feasible. I can also offer express shipping (U.S), the starting charge is $23 and covers most of my items. If the item you are ordering is heavier, the charge may increase, please convo me for this option.

*If paying with Paypal...

Please verify that your shipping info entered on Etsy is correct and matches your paypal address if using Paypal. I always ship to the address entered on Etsy, as this is where I print my labels from. It is your responsibility to make sure I have the correct shipping address and I will not be held responsible for items shipped to the wrong address. Thank you! :)
-----------------------------------------------------
** INTERNATIONAL SHIPPING

Due to the Recent Price Increase by the USPS - International shipping rates have gone up tremendously. Please understand this is out of my control and I only charge for actual shipping + insurance and a small packaging fee to cover packaging materials.

Items ship First Class International. Please allow up to 6 weeks for your item to reach you in some countries. I have no tracking on the package once it leaves the U.S. I will notify you the day I ship your package out and I will provide the number from the customs receipt, this is the only tracking available.

If you would like to have your order shipped by an expedited shipping service, please contact me for a price quote or upgraded shipping invoice.

**The buyer is responsible for duties, customs and taxes levied by the buyer’s country. I mark packages as merchandise and will not mark them as a gift.

Paypal users:
Please verify that your shipping info entered on Etsy is correct and matches your paypal address if using Paypal. I always ship to the address entered on Etsy, as this is where I print my labels from. It is your responsibility to make sure I have the correct shipping address and I will not be held responsible for items shipped to the wrong address. Thank you! :)
Additional policies and FAQs
Please contact me regarding custom orders, I am happy to oblige if I can. Special materials may result in additional charges.

Most items are made when ordered and may require a few days to complete. Also, they may differ slightly from the picture shown, due to different natural materials, such as feathers, natural stones and handmade fabric flowers. The item you receive will be created from the same materials and design.

Please Note:
All items in my shop are made in an area where feathers, hemp, lavender and chamomile are worked with and stored. We are also a kitty friendly home. Please take this into consideration if you have an allergy to any of these materials.

ALWAYS SMOKE FREE :)

Feedback:
Feedback is a very important tool for sellers. I always leave positive feedback for all completed transactions. I appreciate all feedback left, however, if you are unhappy with your order, please send me a convo to resolve the issue before leaving a negative feedback. This can really hurt a shop's reputation and should be used only when the shop took your money and never sent you a usable product. I work hard to ensure that my customers are happy and enjoy shopping on Etsy, this is my livelihood and I take feedback seriously. Please let me know if you feel a negative feedback is necessary, so that I may have the opportunity to fix it. Communication is key to happiness. :)