MollycatCraftCo

Personalised cards, Crochet hearts & Colourful bunting.

Liverpool, United Kingdom · 2850 Sales

MollycatCraftCo

Personalised cards, Crochet hearts & Colourful bunting.

Liverpool, United Kingdom 2850 Sales On Etsy since 2015

5 out of 5 stars
(650)

Shop owner

Jules

Contact

Jules

Contact shop owner

Jules

View all 190 items

Reviews

Average item review
5 out of 5 stars
(650)
View all 650 reviews

About

Crochet hearts and a burst of colour...

Hi, I’m Jules founder of Mollycat Craft Co.
I’ve always loved making and creating things. My mum taught me how to knit and sew at a young age and as a result, I gravitated towards the the creative subjects in school, which lead me down the Art and Design route. I studied Design at University, specialising in Textiles and Ceramics and after I graduated, my career took a different path but I never stopped making.

On September 15th 2015, I opened my Etsy shop.
I make everything myself from scratch. I source my fabrics online and make my bunting on my 90’s sewing machine which was bought for my 21st birthday.
The colours I use for my T-shirt Yarn jewellery changes as it sells out - this is because very often, I’m never able to find the same colour twice - the yarn I use is created from offcuts from the fashion industry and because of this, It changes all the time.

I make every little crochet heart you’ll find on my greetings cards. You’ll often find me stocking up and crocheting hearts late at night.
Everything I sell is made from 100% cotton fabric and cotton yarn which means it’s all vegan friendly.

I'm always adding new designs to my shop - If there's something you're after but can't find it... please get in touch. Some of the designs you see in my shop today started life as a message from a customer!

From crochet heart greetings cards, to personalised bunting... every item you find here is handmade by me in my home studio, here in Liverpool, UK

Shop members

  • Jules Cooke

    Owner, Designer, Maker

    I love crochet, sewing, cheese, red wine and cats. Everything you'll find in my shop has been designed and made by me. I deal with all customer enquiries, the packing and shipping of orders, as well as the admin side of my small business.

  • Molly

    Sleeps For Most Of The Day.

    Likes: Sleeping, eating, catnip and Dreamies. Dislikes the hoover and being woken up (especially by the hoover)

Shop policies

Last updated on June 27, 2018
Personalised cards, Colourful bunting, cute crochet and handmade gifts.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Please let me know as soon as possible if you wish to cancel your order.
Personalised orders cannot be cancelled, refunded or exchanged once order is made, unless the item is found to be faulty.

If for any reason you are unhappy with your purchase, please contact me within 14 days of receipt to arrange an exchange or refund. If your item is returned in perfect condition with original packaging, I can then arrange a refund - minus your return postage cost. Return postage is the customers responsibility.

Please contact me before leaving any negative feedback - I will do all I can to resolve any dissatisfaction.
Payment
I accept Payment by Paypal, credit/ debit card and Etsy Gift card.
I do not accept e-cheques.

Custom orders: I begin to work on custom orders following payment.
Shipping
*** I ship from the UK ***
UK orders are shipped 'Royal Mail First Class'.
Royal Mail aim 1 working day delivery.

INTERNATIONAL/ OVERSEAS ORDERS are shipped 'Royal Mail international standard'
Royal Mail aim 5-7 working days for your order to reach your country, it will then be passed to your postal service to reach it's shipping address.

*** Please note, international/ overseas delivery may get delayed in customs and as a result could take up to 28 days ***

I will always send you notification via email as soon as your order has been shipped.

UK customers, if you haven't received your item after 5 working days of receiving my shipping email notification, please get in touch.
International customers,if you haven't received your order after 28 working days of receiving my shipping notification, please get in touch.

As a buyer you are responsible for making sure your shipping address is correct. If you notice a mistake please contact me as soon as possible.

Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.
Additional policies and FAQs
FAQS:

Q: Are your cards blank inside?
A: Yes

Q: Can you write in the card and send the card direct to my recipient?
A: Absolutely! Just purchase the 'send direct' listing along with your card. https://etsy.me/2kCuSaw

Q: Can I have 2 different coloured hearts on my card?
A: Yes, that's no problem - just leave me a note in the 'note to seller' box at checkout.


Privacy Policy:

Information I Collect
I will only use your shipping and billing address, and contact information:
To fulfil your order.
You must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example: a personalised custom order). Any paper copies of your details are destroyed securely immediately after use (order sheets, Royal mail Click and drop print outs).
For legal reasons (like paying taxes).
Your details will be held on securely online, within the Etsy website, however they will not be used for any other reason, and I would never share your contact details without your express consent.

Why I Need Your Information and How I Use It
To communicate with you about your order. There are occasions when after an order is placed, I may require additional information from you that wasn’t specified when the order was placed (personalised text required). If you check out as a guest on Etsy, I will contact you via the email address you have provided to Etsy. Alternatively, If you have an account with Etsy, I will contact you via the message facility (If I have had no response, I may use your email address you have provided to Etsy to contact you) Please note - If I contact you via the Etsy message facility, you will automatically receive an automated email from Etsy advising you of this.

Information Sharing and Disclosure
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights
You may have the right to access and receive a copy of the personal information I hold about you by sending a request directly to Etsy

How to Contact Me.
You can contact me via the ‘contact shop’ link at the bottom of this page.

Etsy’s privacy policy: https://www.etsy.com/uk/legal/privacy/

Although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual colour of the merchandise, Please contact me if you have any queries regarding the colour or size of any item before purchasing.