MollycatCraftCo

Personalised cards, Crochet hearts, Embroidery hoop art

Liverpool, United Kingdom | 3504 Sales

MollycatCraftCo

Personalised cards, Crochet hearts, Embroidery hoop art

Liverpool, United Kingdom 3504 Sales On Etsy since 2015

5 out of 5 stars
(791)

Shop owner

Contact

Announcement   Personalised Greetings cards and Embroidery hoop art. Colourful Pom Poms and bunting, Cute crochet and T-Shirt Yarn accessories. Handmade in Liverpool, UK.

Announcement

Last updated on Nov 4, 2018

Personalised Greetings cards and Embroidery hoop art. Colourful Pom Poms and bunting, Cute crochet and T-Shirt Yarn accessories. Handmade in Liverpool, UK.

Jules

Contact shop owner

Jules

View all 184 items

About

Crochet hearts and a burst of colour...

Hi, I’m Jules founder of Mollycat Craft Co.
I’ve always loved making and creating things. My mum taught me how to knit and sew at a young age and as a result, I gravitated towards the the creative subjects in school, which lead me down the Art and Design route. I studied Design at University, specialising in Textiles and Ceramics and after I graduated, my career took a different path but I never stopped making.

On September 15th 2015, I opened my Etsy shop.
I make everything myself from scratch. I source my fabrics online and make my bunting on my 90’s sewing machine which was bought for my 21st birthday.
The colours I use for my T-shirt Yarn jewellery changes as it sells out - this is because very often, I’m never able to find the same colour twice - the yarn I use is created from offcuts from the fashion industry and because of this, It changes all the time.

I make every little crochet heart you’ll find on my greetings cards. You’ll often find me stocking up and crocheting hearts late at night.
Everything I sell is made from 100% cotton fabric and cotton yarn which means it’s all vegan friendly.

I'm always adding new designs to my shop - If there's something you're after but can't find it... please get in touch. Some of the designs you see in my shop today started life as a message from a customer!

From crochet heart greetings cards, to personalised bunting... every item you find here is handmade by me in my home studio, here in Liverpool, UK

Shop members

  • Jules Cooke

    Owner, Designer, Maker

    I love crochet, sewing, cheese, red wine and cats. Everything you'll find in my shop has been designed and made by me. I deal with all customer enquiries, the packing and shipping of orders, as well as the admin side of my small business.

  • Molly

    Sleeps For Most Of The Day.

    Likes: Sleeping, eating, catnip and Dreamies. Dislikes the hoover and being woken up (especially by the hoover)

Local

Find MollycatCraftCo at the following upcoming market!

  • Winter Arts Market
    Liverpool Cathedral
    St James’ Mount
    LIVERPOOL

    Dec 1

    This Christmas, the Winter Arts Market returns to the stunning Liverpool Cathedral for a festive shopping experience like no other; transforming the space into a bustling bazaar of artists, designers and makers. If you’re stuck for the perfect Christmas gift for that hard-to-buy for friend or family member (or even yourself!), you’ll find it at the Winter Arts Market with everything from photography and homewares to illustration, paintings, clothing and handcrafted beauty products available to buy directly from the maker. As well as over 200 arts and crafts stalls, head downstairs to find the Vintage and Food Fairs, chock full of unique festive party wear and tasty treats. There’s also a Christmas crafting workshop for the little ones and live music throughout the day. Entry costs just £3 – under 16s go free! (Pay on the door - please bring exact change if you want to join the express queue)

Shop policies

Last updated on October 26, 2018
Personalised cards, Colourful bunting, cute crochet and handmade gifts.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please let me know as soon as possible if you wish to cancel your order.
If your order has already been posted, I can only issue a refund once the item/s have been returned to me in a saleable condition.
Personalised orders cannot be refunded or exchanged, unless the item is found to be faulty.

If for any reason you are dissatisfied with your purchase please contact me, within 14 days of receipt, to arrange a refund or an exchange.
Once your order is returned in perfect condition, I can issue a refund, less the outbound postage cost (return postage is the customer's responsibility).

Please contact me before leaving any negative feedback - I will do all I can to resolve any dissatisfaction.
Payment
I accept Payment by Paypal, credit/ debit card and Etsy Gift card.
I do not accept e-cheques.
Shipping
*** I ship from the UK ***
I will always send you an email as soon as your order has been shipped.

I post out most week days, UK orders are shipped 'Royal Mail First Class'.
Royal Mail aim 1 working day delivery (please allow 3 working days for delivery)

INTERNATIONAL/ OVERSEAS ORDERS are shipped 'Royal Mail international standard'
Royal Mail aim 5-7 working days for your order to reach your country, it will then be passed to your postal service to reach it's shipping address.

*** Please note, international/ overseas delivery may get delayed in customs. Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.***

UK customers, if you haven't received your item after 5 working days of receiving my shipping email notification, please get in touch.
International customers, if you haven't received your order after 15 working days of receiving my shipping notification, please get in touch.

As a buyer you are responsible for making sure your shipping address is correct. If you notice a mistake please contact me as soon as possible.

Please be aware of any postal strikes - I can't be held responsible for any delays as a result of this.

Only certain larger value items are posted tracked, please check individual listings for details. Greetings cards are not tracked. If you wish this to be an option, please contact me PRIOR to ordering to discuss.
Additional policies and FAQs
FAQS:

WHOLESALE: If you have a wholesale enquiry (greetings cards only), please drop me a message with your shop name and address and email address for a copy of my catalogue and prices.

Q: Are your cards blank inside?
A: Yes

Q: Can you write in the card and send the card direct to my recipient?
A: Absolutely! Just purchase the 'send direct' listing along with your card. https://etsy.me/2kCuSaw

Q: Can I have 2 different coloured hearts on my card?
A: Yes, that's no problem - just leave me a note in the 'note to seller' box at checkout.

Although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual colour of the merchandise, Please contact me if you have any queries regarding the colour or size of any item before purchasing.
Privacy
Information I Collect
I will only use your shipping and billing address, and contact information:
To fulfil your order.
You must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example: a personalised custom order). Any paper copies of your details are destroyed securely immediately after use (order sheets, Royal mail Click and drop print outs).
For legal reasons (like paying taxes).
Your details will be held on securely online, within the Etsy website, however they will not be used for any other reason, and I would never share your contact details without your express consent.

Why I Need Your Information and How I Use It
To communicate with you about your order. There are occasions when after an order is placed, I may require additional information from you that wasn’t specified when the order was placed (personalised text required). If you check out as a guest on Etsy, I will contact you via the email address you have provided to Etsy. Alternatively, If you have an account with Etsy, I will contact you via the message facility (If I have had no response, I may use your email address you have provided to Etsy to contact you) Please note - If I contact you via the Etsy message facility, you will automatically receive an automated email from Etsy advising you of this.

Information Sharing and Disclosure
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights
You may have the right to access and receive a copy of the personal information I hold about you by sending a request directly to Etsy

How to Contact Me.
You can contact me via the ‘contact shop’ link at the bottom of this page.

Etsy’s privacy policy: https://www.etsy.com/uk/legal/privacy/