mommacatsdyes' Shop Policies
Welcome to our OTHER shop! Our original shop is at http://www.mommacatscloset.etsy.com , check it out for other types of handmade goods and clothing. We use only non-toxic, fiber reactive Procion dyes and upcycle whenever possible. We ship Priority Mail, unless otherwise requested. In Tie Dye each item is unique, so if you want an exact duplicate of a previously sold item unfortunately it is impossible. We may be able to attempt a close copy, but it will not be identical.
We currently accept Paypal as our preferred method of payment. We have accepted Money Orders in the past, but prefer another method of payment due to poor mail security. Convo if you need any assistance with this.
We usually ship within 72 business hours of reciept of payment, unless otherwise specified.. If you would like to add insurance to postage, just convo and we will adjust your shipping price.
Refunds and Exchanges
We currently do not issue refunds. If you have any issues or problems, contact us immediately and we will see what we can do to help! In Tie Dye each item is unique, so if you want an exact duplicate of a previously sold item unfortunately it is impossible. We may be able to attempt a close copy, but it will not be identical.
Additional Policies and FAQs
Please feel free to ask us about anything! We are happy to answer questions! Answered questions mean informed, happy customers! We want EVERYONE Happy!!! We do accept custom orders. Feel free to shoot us a convo with what you are looking for and we will let you know if we are able to do it, and we can work on the rest as a team! ;)
Last Updated June 3, 2012