HomespunbyMindy

Crochet & Knitting

Kalamazoo, Michigan · 1494 Sales

HomespunbyMindy

Crochet & Knitting

Kalamazoo, Michigan 1494 Sales On Etsy since 2011

5 out of 5 stars
(309)

Announcement   www.facebook.com/HomespunbyMindy

Announcement

Last updated on Apr 11, 2017

www.facebook.com/HomespunbyMindy

Mindy Acosta

Contact shop owner

Mindy Acosta

Reviews

Average item review
5 out of 5 stars
(309)
audreysmomma

audreysmomma on May 15, 2017

5 out of 5 stars

Love this lovey! It's larger than I expected and is beautifully made. Thank you so much!

dmboyle

dmboyle on Mar 10, 2017

5 out of 5 stars

Custom order turned out great! Shop was easy to work with and had a super fast turn around! I already placed another order!

View all 309 reviews

About

HOMESPUN by Mindy-How it's made

I have been crocheting/knitting for over 20 years and it all started to come together after my 4th child was born. I was making lots of hats and booties for my baby and quite a few people kept telling me they were as good or better than the ones in the store. They kept saying I should try to sell them online. I said why not give it a shot and I haven't looked back since. I love what I do and it's been an awesome experience.

I do most of my work from the comfort of my own living room. That's the best part. I never have to miss appointments or school functions because I can make my own hours. It has truly been wonderful. Now, my house is over-run by yarn but hey, we all have to make sacrifices, right? hahaha

My customers are very important to me and I try to get all orders out in a timely matter. I do not believe in making people wait 3 weeks for a hat or booties unless that is absolutely the earliest it could go out. ( I have never had that happen) My turnaround time for most orders is 2 days. I strive for great customer service because that is I want when I order something.

My process begins when I get a notice on my phone that an order has been placed. I then print up a receipt and put it in a Ziploc bag with any coordinating buttons or options. I sort them in order in which the purchased was made.

When I am ready to begin, I check and recheck to make sure I am using the proper color, and hook/needle size. I check multiple times throughout the project to make sure that the quality is top notch and that all the criteria has been met. When the item is ready to be shipped, I re-check the receipt to make sure that the item was made to the customer's specifications and that the correct item is going to the right customer. It is then wrapped in tissue paper and shipped in a poly mailer envelope via First Class Mail unless another option is specified.

All this checking and re-checking may seem over-kill but I believe it is necessary to insure proper Q&A. I do my very best to give the absolute best quality that is available.

Tweet

Around the web

Shop members

  • Mindy Acosta

    Owner, Designer, Creator

    I am a mom to 5, wife to an amazing husband and an avid crochet/knitter. I love everything about my job(s). Life is good!

Shop policies