Customer satisfaction is a very high priority. If you are unhappy with an item for any reason, please let me know and I will do my best to make it right.

Exchanges will be granted ONLY upon return of the original item with prior approval.
(i.e., you must contact me first, and item must be returned via trackable postal method)

Damaged items or errors must be reported within 24 hours of receipt (as verified by tracking information). Failure to report an issue within 24 hours will constitute acceptance of the item(s) "as is".

Custom items may NOT be returned/refunded/exchanged. Due to the nature of masks, fabric masks may NOT be returned or exchanged under any circumstances. Refunds or replacements may be available on case by case basis.

Payment is due upon purchase - no items will be shipped without verification of appropriate payment.

Customized quilts and all other custom orders - Due to the time and cost involved, quilts and custom items require a minimum 50% deposit (this May be higher depending on the project) - any deposit paid is NON-refundable once I have purchased fabric or begun work. Any remaining balance, plus shipping is due prior to shipment of the finished product. Once the item has been made, custom order payments are non-refundable, and custom items cannot be returned.

I am required to collect sales tax for sales to Michigan. Please note the 6% tax will be charged at checkout.

COUPON CODES: Coupon codes are only valid for the stated discount (& restrictions). Coupon discounts may be modified or discontinued at any time.

All items are shipped via US Postal Service - 1st Class or Priority Mail - almost always with Delivery Confirmation (for items shipping within the United States that meet appropriate postal regulations re size, etc.).

*If you order multiple items, I will combine your shipping to give you the best possible rate. Any significant overage in shipping charged at checkout will be refunded to you at the time your package is mailed.*

Shipments are mailed as quickly as possible, M-F for all orders within the continental U.S. International or areas outside the continental US will ship once per week. I cannot guarantee postal delivery times on shipments. US shipments typically take 2-5 days once mailed, depending on your location and local delivery schedules. International shipments may take from 1 week to 4+ weeks (some areas take up to 8 weeks) depending on international mail delivery systems and customs processing times. USPS does NOT provide international tracking, unless you choose registered mail ($15 upcharge). It is a violation of federal law, so I cannot and will not mark international shipments as "gifts". Buyer is solely responsible for any/all customs fees charged. Refunds will not be granted due to failure to pay customs charges.

We will happily gift wrap your item and direct-ship it to your recipient upon your request at no additional cost (unless shipping to another country).

I am always happy to accept your custom order - even for items not currently listed for sale in my shop as these are just a small sampling of what I make & have available at any time.

Wholesale or consignment inquiries welcome. Items from MomNMiaQuilts are currently available at the following locations besides momnmiaquilts.etsy.com:

- Handmade children's boutiques in Michigan, Georgia, Arizona, Tennessee, Virginia, West Virginia, California, Nevada, New Jersey, Canada, Ireland, Australia, and Malaysia
- various art shows across Michigan