momokashop

Please ask all your questions before buying.

However, if a problem arises, the majority, if not all, will be resolved quickly in a fair and friendly manner, your guarantee is that I'm 100% behind this store to customer satisfaction, which is my first priority .

Items that arrive damaged, broken or stained because of the trip will be returned.

Shipping and shipping costs will be borne by the customer.

The money of the item will be returned by paypal.

At this time I can only accept payment through PayPal.

If you wish to pay by credit card, do not worry, you can do so through PayPal without having to register for an account with this tutorial:

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

I Ship worldwide.

All items are wrapped with utmost care.

All submissions are published from Spain via international air mail, no later than 5 business days from receipt of order.

Shipments are so certified to ensure your purchase. If you prefer the ordinary method please contact me before buying.

All orders are shipped to the address listed on your Etsy order.
If you prefer a different delivery address, please let me know in the order and will be happy to ship to anywhere in the world.


Shipments of 0,500gr or more:
Approximate delivery time: (MetropoliCuatro DHL International Air Express)

· Europe: 1-3 working days.

· USA / Canada: 2-4 business days.

· Australia: 3-5 working days. (ordinary shipment economic 15-20 labor days)

· Latin America: 3-5 working days. (ordinary shipment economic 15-20 labor days)

· China: 3-5 working days. (ordinary shipment economic 15-20 labor days)

· Japan: 3-5 working days. (ordinary shipment economic 15-20 labor days)

· Arab Emirates: 2-4 business days. (ordinary shipment economic 15-20 labor days)

* Not counting time at destination customs *

Tariffs and customs duties

Buyers will pay applicable tariffs and customs duties. I am not responsible for delays due to customs procedures.

Please note that sometimes you may notice a very slight color variation between the final printed product and the photos on the computer screen.
This is due to the different calibration settings screen. No two monitors are calibrated exactly.

CUSTOM ORDERS are totally welcome.

COMMENTS:
Sure you are happy with your purchase and would appreciate your positive feedback. However, if you are not satisfied with it for any reason, please let me know and you can be sure that I will do everything possible to satisfy you. My goal is to provide customer satisfaction and will do what I can to make you happy with your purchase.

Privacy Policy:

I will only use your shipping and billing address, and contact information:
To communicate with you regarding your order
To process your order
For legal reasons (such as paying taxes)

I will only use your shipping and billing address, and contact information
To communicate with you regarding your order
To process your order
For legal reasons (such as paying taxes)

The information that I collect

So that I can send you the order, you must provide me with certain information that you have already authorized Etsy to provide me. This includes your name, email address, postal address, payment details and the details of the product you have requested. You can also provide me with other personal information (for a custom jewelry order, for example), if you contact me directly.

Why do I need your information and how do I use it?

I rely on certain legal bases to collect, use and share your information:


If necessary to provide my services, such as when I use your information to send your order, to resolve a dispute or to provide customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal action, such as withholding information about your purchases if required by a tax law;
and as necessary for the purposes of my legitimate interests, if your rights or interests do not invalidate them, such as 1) provide and improve my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) Compliance with the policy and terms of use of Etsy sellers. I use your information as necessary to fulfill my obligations with respect to the policy and terms of use of Etsy sellers.

-Used share of information and information shown


Etsy I share information with Etsy as necessary to provide my services and comply with the obligations set forth in the policy and terms of use of Etsy sellers.
Service providers. We work with certain trusted third parties to perform functions and provide services for my store, such as transport companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Changes in the business If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
Compliance with the law I may collect, use, retain and share your information if in good faith I believe it is reasonably necessary to: (a) respond to a legal proceeding or government requests; (b) enforce my contracts, conditions and policies; (c) prevent, investigate and address fraud and other types of illegal activity, security or technical problems; or (d) protect the rights, property, and safety of my clients and others;

-Data retention

I keep your personal information only for the time strictly necessary to provide you with my services and as described in the privacy policy. However, I may also need to keep this information to comply with my legal and regulatory obligations, to resolve conflicts and to enforce my contracts. In general, I keep your data during the following period: 4 years.

-Transfers of personal information outside the EU

I can store and process your information through third-party hosting services in the US. UU and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction that has data protection and government oversight laws different from those in your jurisdiction. If I am going to transfer information about you outside the EU, I rely on the framework of the Privacy Shield as the legal basis for the process, since Google Cloud is certified as such.

-Your rights


If you reside in certain territories, including the EU, you have a series of rights in relation to your personal information. While some of these rights are of general application, others apply only in specific cases. Next, I describe those rights:

Access. You have the right to access and receive a copy of the personal information I have about you. To do this, contact me as indicated below.
Change, restrict, delete You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will usually delete your personal information if you request it.
Objection You can oppose (i) processing part of your information according to my legitimate interests and (ii) sending you marketing messages after providing your express consent to receive them. In these cases, I will remove your personal information unless it has compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.


Complaints If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights that you may have), you have the right to do so with the corresponding local data protection authority.
-Contact

For the purposes of the EU data protection law, I, Carlina Manzanera Padilla, am the controller of your personal information. If you have questions, you can contact me at momokarol [!at] gmail.com. Also by mail to:

Carolina Manzanera
C / Antonio MomPlet 10 2-A
41007 Seville