momshoo

momshoo

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Hello, a note about orders outside of Singapore.

We are now mailing internationally, as long as there are connecting postal service to your area from Singapore. However, please note, you might only receive your order much later (up to a few weeks' delay) due to stricter border controls and reduction in air freight capacity.

If you need faster delivery, we can also mail by FedEx, just drop me a convo and I can calculate the rates (usually worth it if you are buying more items)

In the case that there is no postal service to your country/area, we will refund the full amount for your order.

Announcement

Last updated on Mar 29, 2021

Hello, a note about orders outside of Singapore.

We are now mailing internationally, as long as there are connecting postal service to your area from Singapore. However, please note, you might only receive your order much later (up to a few weeks' delay) due to stricter border controls and reduction in air freight capacity.

If you need faster delivery, we can also mail by FedEx, just drop me a convo and I can calculate the rates (usually worth it if you are buying more items)

In the case that there is no postal service to your country/area, we will refund the full amount for your order.

Items

 

All Items

Shu Ning

Contact shop owner

Shu Ning

Reviews

Average item review
5 out of 5 stars
(388)
See reviews that mention:
Quality 78 Shipping 54 Customer service 37

About momshoo

Sales 1,417
On Etsy since 2009

Momshoo

Momshoo was started as an (ad)venture by my mother and I to sell plush toys I designed and we hand-sew (and has since expanded to include hand-knits!). I like how the name reflects us (Mom-Shoo) and also how it sounds a lot like 'mushrooms' which pop out easily everywhere and usually in the most unexpected places. Hopefully our creations will be popping out everywhere and enjoyed in the most unexpected ways. 


Momshoo is all about handmade items that are unique and personal, very much like a home-made gift from a friend (with their imperfections and all!).

Do take a pause and browse our shop, maybe something will catch your fancy. :)

Shop members

  • Shu Ning

    Owner

    The daughter half of Momshoo. I handle all the design side of things, photography, social media platforms, enquiries and of course the making!

  • Chau Lee

    Owner

    The mother half of Momshoo. She is the expert behind the sewing construction work and coaxing our sewing machine to work. Many a times, she also brings new possibilities into the design table.

Shop policies

Last updated on November 9, 2020
Hello there, welcome to Momshoo! we are a mother-and-daughter team based in Singapore and everything in the shop is handmade by just the two of us.


Find us on
Facebook: facebook.com/momshoo
Instagram: instagram.com/momshoo

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We generally do not allow Returns or Exchanges as we check our goods are in perfect condition before mailing out. However, if you are unhappy with your purchase for any reason, please let me know and we can work out how best to settle the issue.

We really hope that every customer will be a happy one! :)
Payment
For International buyers, we accept payment through Etsy Payments.

For Singapore buyers, we accept payment via Etsy Payments and local bank transfer(paynow). Please send me a message if you wish to pay in Singapore Dollars via bank transfer.
Shipping
Mailing days are twice a week on Tuesdays and Fridays.

SINGAPORE ORDERS: orders will be sent by Smartpac (with tracking number) through Singpost and will be deliered to your mailbox. Delivery takes between 2-5 business days on mailing out.

INTERNATIONAL ORDERS: orders will be sent by Registered Mail by air through Singpost which in turns direct the package to your local post provider. Delivery can take anywhere from 6-14 business days on mailing out depending on location (normal times). However, the situation now is uncertain.
Please note, you might only receive your order much later (up to a few weeks' delay) due to stricter border controls and reduction in air freight capacity. In the case that there is no postal service to your country/area, we will refund the full amount for your order.

If you need faster delivery, we can also mail by FedEx, just drop me a convo and I can calculate the rates (usually worth it if you are buying more items up to 2kg)

For 2020 festive orders: Unfortunately, we cannot guarantee packages will reach you in time for Christmas with the uncertainity in international mail this year.

Tracking number will be provided to you, after the package is mailed out.


A note about Incorrect/ Incomplete Addresses:
Please provide the correct address at the time of purchase.
There would be no refunds if package is sent to the incorrect address given by the buyer, unless the package is returned to me.
If the package is returned to me, a full refund (minus the shipping costs) will be issued.


* As far as possible we use recycled materials for packing your orders. For instance, the thank you notecards are from our paper & fabric scraps while the bubble wrap are collected from a local bookstore who receives it in their own weekly delivery of books. (which would be otherwise dumped or recycled) :)
Additional policies and FAQs
Do convo me or email me at shoo7sg [!at] yahoo.com.sg with regards to other queries, thank you!