monellisa's Shop Policies
Welcome to Monellisa an online boutique that has handcrafted goods, such as stationery items, prints of original artwork and more. Thank you so much for your interest, share with your friends and family.
When you order your gifts you can choose to pay with your Paypal account or credit card. Please take note that you don’t need a PayPal account if you are paying with a credit card.
Orders will only be shipped after payment has been received.
All items will be shipped as soon as payment is received via paypal, please allow a week for shipping. This may be a bit longer for international sales. Thank you for your patience.
Refunds and Exchanges
It’s important to me that you are satisfied with your purchases and service. If you’re not happy with what you’ve received, you are welcome to claim for a refund/exchange for a faulty item within 7 days of when you receive the order. Items may only be returned in cases of faulty workmanship. Monellisa will not be held responsible for orders lost or damaged during transit.
Please get in touch if you have any problems with your ordered products.
Additional Policies and FAQs
Monellisa welcomes commissioned work, just send a message and I will be glad to get what you want.
Last Updated June 6, 2011