Welcome to our policies page. Please read my policies before buying from our shop. If you have any questions please feel free to sent us a message.
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
*If you chose not to insure your item we can not be held responsible for shipping damages.
*If you are planning to pay by Paypal please pay as soon as you put the item in your cart.
*If you plan to pay by money order please let me know. Money orders are due to our shop no later than 3 days after you buy the item. We will not ship the item until we have received the money order.
*All items not paid for within 48 hours are subject to a canceled sale and negative feedback.
*If you prefer a different shipping company please let me know so we can adjust your invoice.
*If you want insurance or a confirmation please let me know so we can adjust your invoice.
Additional policies and FAQs
*Effective July 1st, 2009 MonkeyBuns is doing its part to go green so we will no longer be shipping an invoice with your purchase. If you need a copy for your records please let us know in your buyer comments.
*Effective January 1st, 2010 all custom pieces will require a 50% down payment before the project begins. Please be aware that once the supplies are ordered the cost of the supplies is non-refundable.
**Please allow 2-4 weeks for a custom project to be completed. Based on the size of the cuff or bracelet this time may flex.