We accept payments made though Paypal and Credit Cards only. If your payment is made via a Paypal "e-check", your item will not ship until the check has cleared. This can take 5-7 days for domestic payments (within the US) and 7-14 days for international payments.

We cannot be responsible for any damages or lost items during shipment. If you are concerned about your package getting lost, stolen or damaged during shipment we strongly suggest that you insure your purchase. Please contact us for rates.

We ship to the address that is on file with Etsy. It is your responsibility to make sure that your address on Etsy is correct.

Domestic shipping (within the United States)
All packages are shipped USPS First Class with tracking and delivery confirmation. The delivery time for USPS Frist Class is 2-6 business days (this does not include the production time which is listed at the top of the page). Packages are not insured. If you wish to have your package insured please contact us and we will adjust the rates accordingly.

International Buyers
Orders are shipped USPS International First Class, WITHOUT tracking and are not insured. Please take note that we are not responsible for any duties, taxes or customs fees, they are the sole responsibility of the buyer. You will most likely be charge an import fee of some kind. We are not responsible for this and it is not included in the shipping that you pay at the time of purchase. If you would like to purchase a tracking number or insure the package please contact us before purchasing. It is against the law and we do not mark the international customs forms as a "gift".

Shipping Upgrades
Shipping upgrades are now available during checkout. Here are some additional information about shipping upgrades. All shipping methods are NOT insured unless requested:
USPS Domestic First Class: 2 - 6 days, full tracking
USPS Domestic Priority Mail: 2 - 3 days, full tracking
USPS Domestic Express Mail: 1 - 2 days, full tracking
USPS International First Class: 4 - 6 weeks, NO tracking
USPS International Priority Mail: 2 - 3 weeks, NO tracking
USPS International Express Mail: 1 - 2 weeks, full tracking
Fedex International Mail: 3-5 days full tracking

We want you to be 100% happy with your purchase. Please contact us if you aren't 100% satisfied with your item(s). It is very important to us that our customers love what they have purchased. You happy = us happy. We do accept returns on non custom items. We generally do not accept returns on custom items. But please contact us if you have ordered a custom item and are not satisfied with it so we can figure out a mutually agreeable solution! I'm easy (and fun!) to deal with and We know we can work something out.

We try to describe our items to the best of our ability and will photograph their charms as well as their flaws (if any) but remember that all our items are handmade by us and will of course show signs of such. That's why you are here right!

If you do want to return the non-custom item you are responsible for the return shipping and I will charge a small restocking fee. Please convo me for the exact amount.

Personalization on rings and silverware will be made exactly as written and provided by the customer. Errors made based on customers' submissions are not refundable.

Jewelry Purchases and Returns
Please make sure that you order the correct ring size. Ring sizers are available in my shop here... http://www.etsy.com/listing/63063803/ring-sizer-plastic

Sizing and Resizing rings
In general we can resize a ring 1/4 to 1/2 of a size up or down without having to cut or re-solder the ring. If we can do this then there is no charge for resizing the ring but you are responsible for the shipping both ways.

If the ring must be resize more then a full size smaller or larger the cost to do so will depend on the intricacy and complexity of the work needed to be done to get the correct size. In general this fee is $25-$60 to do so, which can exceed the cost of the original purchase. Please keep this in mind when ordering and if you have any questions about sizing we're happy to help. We do not suggest that you "guess" what size ring is needed unless you are comfortable with paying the $25-$60 resizing fee if you need the ring resized.

Unless otherwise requested all custom work may be photographed and used as examples.