monpetitviolon's Shop Policies
Welcome to my Etsy store! I feel so privileged to be here!
I am creating unique crochet (and some knit) patterns. I try to do my best to write them as clear as possible and to include many step by step photos. I am also available for questions if you have any problems with the pattern.
For the moment we accept only PayPal, Direct checkout will come soon, but you still can pay with Credit/Debit cards via PayPal. You can read more about this option here: https://www.etsy.com/help/article/361
Most of my patterns are available as instant downloads. Within few minutes after the purchase you will receive the download links. For discount listings I have to send patterns manually so delay is possible. Usually no longer than 12 hours. If in 24 hours after the purchase you didn't receive your pattern, please, contact me.
Refunds and Exchanges
As I am selling pdf files you can't return them and I will not refund. So please read carefully the description to be sure it contains the right sizes and check the skill level as well. If you have any questions it is always better to ask before the purchase.
Please note - I DON'T SELL FINISHED ITEMS.
C.C.I.A.A. TRIESTE REG. IMPRESE N. 01258400322
Numero REA 136448
Last Updated January 8, 2015