montesanoalpacas

Monte Sano Alpacas

Alabama, United States · 399 Sales

montesanoalpacas

Monte Sano Alpacas

Alabama, United States 399 Sales On Etsy since 2009

4.5 out of 5 stars
(113)

Announcement   **Autumn SALE: take 5% off storewide with coupon code AUTUMN05 from now until October 31. **

A tribute to the days of hand crafted artisan goods. Our goal is to create amazing pieces for thankful people.

We live and work on a lovely piece of land, with a quaint homestead and emerging alpaca farm' We love re-purposed wood and other fun projects;

Custom orders are always encouraged.

Announcement

**Autumn SALE: take 5% off storewide with coupon code AUTUMN05 from now until October 31. **

A tribute to the days of hand crafted artisan goods. Our goal is to create amazing pieces for thankful people.

We live and work on a lovely piece of land, with a quaint homestead and emerging alpaca farm' We love re-purposed wood and other fun projects;

Custom orders are always encouraged.

David Smith

Contact shop owner

David Smith

Reviews

Average item review
4.5 out of 5 stars
(113)
regeniabeene62

regeniabeene62 on May 5, 2016

5 out of 5 stars

I love it! It looks so good on my wall. It is better than I imagined. Thanks so much for your work.

elizjbell2193

elizjbell2193 on Apr 29, 2016

5 out of 5 stars

It's great and my nesting birds are going to love it. Put half in a large grape vine ball and hung it in a cedar tree for birds to pick out and use for nesting.

View all 113 reviews

Shop policies

Last updated on October 24, 2014

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
We accept Pay Pal or Etsy direct checkout and gift certificates. Thank your four your purchase.
Shipping
*All regular sized (14" by 14") pallet clocks ship USPS Priority mail and come with tracking and insurance up to 50 dollars.

*Larger wall clocks (26" by 26") ship FedEx and come with tracking and insurance as well.

We notify you when your clock is ready to ship (1 to 2 weeks currently. and provide a tracking number so you can watch for it. :)

*MULTIPLE ITEMS: We can combine shipping and save you money if you purchase more than one clock, but please CONVO us first with a zip code so we can set up a discounted rate for you.

Shipping to CANDADA: We regularly ship to Canada and are grateful to the steady stream of Canadians who value and appreciate our craft. Shipping rates to Canada are more expensive these days (out of our control) and are $35 for regular clocks and $75 for large clocks.

OTHER INTERNATIONAL CUSTOMERS: Our clocks are heavy and are usually expensive to ship since they are over 4 lbs and don't typically qualify for 1st class international. If you are interested, please contact us for a shipping quote.
Refunds and Exchanges
If you are unsatisfied with your purchase, we ask that you contact us within one week of receiving the item.

We will accept returns within 7 business days of receipt and as long as the item is in the same condition it was when it left our hands and could be resold. We have a no return policy on custom clocks with wording/phrases, and clocks with custom colors that are generally not offered in our shop.

Due to the custom nature of most products, no refunds will be issued unless there is damage due to shipping or the product is a non-custom item.

**Please note that the wood we use is actual pallet wood. It is untreated and much of it has sat outside for months or years and may show signs of weathering, chipped/cracked/broken boards, insect damage, rusty nails, natural formations in the wood and/or other wear (We feel that this is what helps to make our clocks look cool and unique.) If you have specific requests, please message us before or shortly after a purchase. We will try to meet your needs but cannot place any guarantees on the type/condition of wood we find or is made available to us. If we can't meet your needs before making the clock, we will contact you. It's best to ask us before we go ahead and make you the actual clock. Thank you!

We will accept returns and issue a refund (within 7 days) on clocks and pallet art that a customer wishes to return because he/she is unsatisfied with the appearance of the reclaimed wood, but we will not make a new item to replace it. Your payment will be refunded, sorry, but we can only work with the wood that we receive.

The buyer is responsible to pay for return shipping on a product. Original shipping cannot be refunded--only the original purchase price of the item itself.

All clocks are checked for a 24 hour period prior to shipment to assure they are in working order. Clocks are packaged carefully to protect them during shipment.

Most clock movements will last for years, but occasionally there may be one that is defective . If you have a clock that is not working properly, we allow 14 days from receipt of item for you to contact us and we will send you a new movement and provide instructions on how to replace the movement. If your clock stops working after that period, a new movement can also be purchased at Hobby Lobby and ClockParts.com carry small and large clock movements, and stores like A.C. Moore, and Michael's craft stores.
Additional policies and FAQs
For any questions regarding our items please contact us through Etsy.