Reviews



About
Living in the land of knittedness
moocow is basically an outlet for me to feed my yarn habit. I have to admit that perhaps unusually, I rarely wear my own creations; it's the knitting I enjoy, and there's only so much knitwear one person can own.
Despite my mum knitting in front of me practically all my life, I was never interested until I had to have 6 months off work to recover from some very aggressive surgery. One of my district nurses had started going to a knitting group locally and she used to show me her progress on various projects. One day out of boredom I decided to borrow a book from her and buy a ball of wool and some needles, and the rest, as they say, is history.
There isn't anything particular behind the shop name, I just like the word moocow, and before I started I already had a stylised doodle of a logo, which a kind friend adobe illustrated into the brand you see today. moocow has now become a huge part of my life - about half the people I know now call me 'moo' lol.
My day job as a product manager is massively, hugely, unbelievably time consuming and stressful, and I often work 12 hour days or more, and can spend up to 7 hours a day in my car, driving up and down the country. I use the time to daydream up new things to knit.
Everything you see in the shop is a result of some random daydream or other (and occasionally a whole lot of faffing about with Microsoft excel, which is great for fairisle patterns!). The models are me and 'mr moo' as he is most commonly known, standing in the corner of our bedroom, and photographed using a bog standard digital compact camera - so forgive us the odd bad one :)
I hope my customers love wearing my creations as much as I love making them. I doubt if I will ever stop.
Shop members
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Siobhan
Owner, Maker, Designer, Curator
I learned to knit from a borrowed book when I was 30, and have spent the intervening years wondering what I did with my time before. By day I work in a very full time job in medical diagnostics.
Shop policies
If you have any questions, please feel free to convo me... I'm convo friendly.
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In November 2008 I was delighted to be chosen as etsy's featured seller. If you'd like to know a little more about the moo, you can read the interview here: http://www.etsy.com/featured_seller.php?featured_user_id=5218166
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Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Payment
If you pay by e-cheque and the e-cheque fails to clear, I will require immediate payment or the sale will be cancelled.
You don't need a paypal account to pay, as paypal allows you to use a credit or debit card - just choose 'Pay with Paypal' and then click on the card option.
Shipping
UK shipping: Items will be sent First class (estimated delivery times approx 1-2 days). If your item has not arrived after 15 days, please contact me for a refund or replacement.
International: Items will be sent standard airmail (estimated 5 working days). If your item has not arrived after 25 days, please contact me for a refund or replacement. Standard international airmail does not provide tracking, so if you would like tracked mail please contact me as the price will be significantly higher.
Additional policies and FAQs
All the items in my shop are knitted from my own designs (and sometimes I just make them up as I go along). Any resemblance to anyone else's designs is purely coincidental and unintentional :)
Images may be used in blogs and on websites with my pleasure - however please credit me and link back to my shop :)
***Feedback***
I like to know that my items have arrived safe and sound, and a note to that effect or a positive feedback is always welcome! Please contact me immediately if you are unhappy about anything.
***Custom Orders***
Custom orders are always welcome on listings that specify custom orders are available. Just drop me a line and let me know what you'd like, and I'll see what I can do!