moodswing

Mood Swing ~ Home of The Original Storybook Charm~

Raleigh, North Carolina · 235 Sales

moodswing

Mood Swing ~ Home of The Original Storybook Charm~

Raleigh, North Carolina 235 Sales On Etsy since 2005

5 out of 5 stars
(99)

Shop owner

moodswing

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Announcement   Mood Swing *Home of the original Storybook Charm, recycled vintage jewelry and bohemian collage pieces. One-of-a-kind!


All works are © Kristen Randall/Mood Swing.

Announcement

Last updated on Jul 11, 2018

Mood Swing *Home of the original Storybook Charm, recycled vintage jewelry and bohemian collage pieces. One-of-a-kind!


All works are © Kristen Randall/Mood Swing.

moodswing

Contact shop owner

moodswing

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Average item review
5 out of 5 stars
(99)
View all 99 reviews

Updates

Grandma’s Hands: New limited edition necklaces made with vintage glass optical lenses holding salvages remnants from my Grandma’s handiwork. One of a kind statement pieces made with love (just like her quilts). heart
View all 4 updates

About

2017: A bit of history: I started Mood Swing about 14 years ago. I had never been artsy in school and when I discovered a local bead shop, Ornamentea, I was smitten. It quickly became an obsession and years later, a business. I was in on the whole DIY revolution of the early 2000s and was a founding member of Raleigh's local art and craft collective, The Handmaidens. The group puts on shopping events throughout the year and raise money for local charities. Along came divorce and the economy crash (all within one week) and the business suffered along with my heart. Mood Swing was what enabled me to work from home with my then two young children but it became such a chore to live necklace-to-necklace and it led to burn out. I didn't give in for a few years but my love and passion were gone despite publications, high falutin' blog mentions, and customers across the globe. I grew to resent it greatly and the customers, beloved collaborators, and retailers suffered as well, as I remained ignorant of my depression and hypothyroidism and was a really lousy biz owner. So in 2015, I finally gave away most of my supplies, stocked two stores with remaining inventory, and happily walked away.

My retirement didn't last. I'm a creative and can't help but make things and in this economy, I find I have to make things to supplement our income. Teens like food and I like feeding them. =) So, when I get that unpredictable urge to make 10 things, I will list them here.

Thank you for all of you who have been patronizing Mood Swing all these years. They've been tough ones and you are appreciated.

xo,
Kristen

Shop policies

Last updated on November 21, 2017
Well hello! I'm Kristen, owner of Mood Swing. I've been creating jewelry and other things since 2002. I have my own website, www.moodswingstudio.com, and am a founding member of an art/craft collective of The Handmaidens, creators of The Handmade Market. I have two kick ass kids who keep me right busy, as well. I don't sleep much.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Return Policy: I take special care in my packaging to ensure that breakages do not occur during shipping . However, if your items arrive damaged, please contact me immediately and we'll figure something out!

If your items break due to poor craftsmanship, I will do repairs at no cost to you. If your items are damaged because your 9 month old found it sparkly and grabbed it off your neck (like my daughter likes to do) or any other negligence, repairs will be performed for a small fee. Please take care when wearing my jewelry (no mud wrestling please) and handle them appropriately. All Storybook Charms are to be kept out of water.

Despite the photographs and item descriptions given on my site, if you are just simply not happy with your order, EMAIL ME FIRST to let me know and return your item(s) within 3 days in their original condition and packaged well and I’ll give you a full refund LESS SHIPPING but I’ll be ever so sad that you didn’t like your purchase.
Payment
Payment is due immediately upon ordering. Orders that remain unpaid after 24 hours will be relisted.

PayPal, credit cards, and Etsy gift cards are accepted forms of payment. If you are unfamiliar with PayPal, it is a free service that allows online purchasing via credit and debit cards. Please visit www.paypal.com for more information. You do not need to be a member or join Paypal to place orders.
Shipping
Shipping: I ship within 3 days of payment. I also reuse packaging when I can so don't be surprised if your trinkets arrive in a recycled package.

Small packages are $3.50 First Class. Bigger/heavier items are priced accordingly. Priority Mail is also an option!

International shipping is welcome!

Once your order is with the postman/postwoman, it is out of my control. Call your post office and get them to help you as I will be unable to help. And PLEASE ask me to add insurance before you order. I will happily and joyfully do that for you! I cannot replace orders that disappear so cussing at me (yes, that has happened) won't help. It may be cathartic for you but boy does that hurt. :(

I want you to be HAPPY with your purchase. I know you work hard for your money and spending it wisely is important. Contact me immediately with concerns. =) Please?
Additional policies and FAQs
Be mindful that I use vintage/aged components in the jewelry and home goods I create by hand. Flaws and imperfections are something I adore and I wlll point them out in the description. Your monitor may be different than mine so color differences may occur. I also sell a lot of found objects and home goods that are not new. Flaws and age are awesome and will be listed in the description.

Custom order inquiries are welcome but not always possible to be accommodated. I am a busy mother of two so...well, you know....I'm busy. I'll do what I can though. =)

WHOLESALE: I am no longer stocking retailers. Those glory days are long gone and I simply have no drive for that anymore.

Privacy Policy: No amount of bribing, begging, or cajoling can make me give away, sell, raffle, barter for ice cream or gin, or auction off your personal information. Nope. They can’t have it.