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moodzonline's Shop Announcement

NEED SOMETHING YOU DON'T SEE HERE?
MANY more themes and ideas are available! Just message me or go to www.moodzonline.com and I'll be happy to help!

Character & themes galore! Minnie, Mickey, Elmo, John Deere, Hungry Caterpillar...just some that I've been recently working on!

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I also offer professional printing services through our independent lab. Please visit http://www.moodzonline.com/PrintingOptions.html for more information.

Current proof time is 24 hours or less ~ custom designs may take longer depending on your request and current workload.

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Stay connected with us for giveaways, coupon codes and new products:
Facebook * www.facebook.com/MoodzOnline
Website * www.MoodzOnline.com

moodzonline's Shop Policies

Welcome

At Moodz, we focus on designing the perfect printed or digital designs for your event or special occasion. We also love to use our designs to create custom and unique jewelry and gift items. If you don't see exactly what you want in our portfolio, don't worry! Let us create something custom for you. Contact me at amberly [!at] moodzonline.com or visit us at www.moodzonline.com.

Payment

Payment is accepted through PayPal only. All payments must be received prior to delivery of any merchandise or digital files.

Shipping

When necessary, Moodz ships via USPS (3-5 business day) with tracking. Items will not be shipped until full payment has been received and all customization has been approved by the purchaser in writing (when applicable). We ship on Monday, Wednesday and Friday only.

Moodz is NOT responsible for lost shipments once they have been processed and given to USPS for delivery. We do not offer or insurance on our shipments. Please contact us through Etsy or email PRIOR TO MAKING A PURCHASE if you are interested in adding this service to your order.

Refunds and Exchanges

**ALL SALES ARE FINAL**
Due to the custom nature of all of our products, we cannot accept returns or exchanges.
If your item is damaged during shipment, please contact me and I will replace it immediately.
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Moodz is CLOSED on Saturday & Sunday so we can spend time with our family. No convos or emails will be answered and no orders will be processed.
We also close at 5pm (Central Time/Texas) so all orders placed after that time will be processed the following day. Thanks in advance for your understanding of this policy.

Additional Policies and FAQs

Moodz is CLOSED on Saturday & Sunday so we can spent time with our family. No convos or emails will be answered and no orders will be processed.
We also close at 5pm (Central Time/Texas) so all orders placed after that time will be processed the following day. Thanks in advance for your understanding of this policy.
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F.A.Q.

Q: Can the fonts be changed on stationery items?
A: Yes; we offer 1,000's of fonts to fit your style and need. Just give me an idea of what look you want for your design.

Q: Can I customize or change the wording on stationery items?
A: Yes; just send me your requested wording when you email me the information for your card.

Q: Is there a charge for revisions?
A: I allow a reasonable number of revisions and will make sure the stationery meets the specifications you gave me. If I have to start a design, there will be a nominal charge.

Q: Can I get a matching design for a Thank You card, return address labels, etc.?
A: Yes; contact me for additional information.

Q: Can you do cards that do not include photos?
A: Yes; we create cards with or without photos. Most cards shown in our portfolio can be adjusted either way.

Q: What events do you design for?
A. We create cards for any & every event you experience! Our most popular are birth announcements and birthday invitations. We also create a full line of custom work for weddings, showers, baptisms, vow renewals, housewarming, moving announcements...there is no limit!

Q: What types of cards to you design?
A: We offer flat cards, folded cards, trifold cards, accordion cards, business cards, bookmarks and stickers. Check out our printing options at www.moodzonline.com/PrintingOptions.html for a list of card sizes and options.

Q: What if I don't like the colors?
A: Some of the graphics can be adjusted to suit your color scheme while others cannot. In these cases we can find similar art to replace it using your colors.

Q: Can I add pictures to any design?
A: I will work with you to include as many pictures as possible.

Q: Do you do custom work?
A: Absolutely! Just contact me with your ideas and I'll create a proof for you to review and customize.

I welcome your questions and custom ideas!

Last Updated November 4, 2013