moondreamin

moon photography & personalised gifts for lunar lovers

Darlington, United Kingdom | 412 Sales

moondreamin

moon photography & personalised gifts for lunar lovers

Darlington, United Kingdom 412 Sales On Etsy since 2011

5 out of 5 stars (102)

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suzi smith

Contact shop owner

suzi smith

About

Sharing my Moon-dreams....

All the photographs I use are taken by myself as I spend time with Moon... often just sitting, feeling her energies, meditating or perhaps sending out prayers or healing into the world. Whatever I do, it is about connection... at these times, the feeling of being a strand in the web is so apparent... and it is this sense of connection that I hope to bring to you, through my work.

I have so many photographs & keep thinking of different ways to share the lunar loveliness... & plenty more that haven't made their way into the shop yet, so do check back from time to time! Many can be personalized & if you have any ideas you'd like, it would be great to hear from you.

Shop members

  • suzi smith

    Owner, Maker, Designer, Photographer, Healer, Dreamer & Scribbler Of Words!

Production partners

  • A UK printing company

    Manchester, England

    This is a 3rd generation family business that prints high quality images on a variety of materials. I use them to produce images printed on metal, prints above 10 x 12 inches, and canvasses.

  • UK Printing Company

    Wakefield, England

    A specialist canvas printing business who are pleasant & friendly to deal with & who use high quality materials. I use them for most of the images that I sell printed on canvas.

Shop policies

Last updated on May 25, 2018
Thanks for visiting... hopefully this page will cover any questions you may have about shopping with me.
I would love for us to have a smooth & pleasant transaction, so please do read the following shop policies, & don't hesitate to contact me if you need further information or reassurance.
Thank you
suzi :-)

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If something is wrong, I'd rather know & have the chance to put it right... please email me straight away so we can discuss the options.

If you are not happy with your item for whatever reason, just contact me within 14 days of receipt.... I will exchange or refund the purchase price, providing you return it to me in it's original condition. You pay the cost of return postage.
If you prefer to use an 'official' returns form, EU customers may use one available here> https://www.etsy.com/help/article/5452

If something is lost or damaged in transit I will refund or replace it... please let me know straight away & keep the packaging as 'evidence' for any post office investigation.
Contact me first though, before you send anything back in the post, so that we can discuss the best way forward.

NOTE~ custom made & personalised items are not eligible for refund or exchange unless there is something wrong with them.
Payment
Payment by PayPal... you don't need a paypal account to be able to pay by credit or debit card...
Or via Direct Checkout, using a credit or debit card or Etsy giftcards.

You are responsible for any customs charges or import taxes.
Shipping
Small prints & ready-made items will be posted within 3 days of receiving cleared payment... Larger prints & canvasses ordered from a printer may be up to 7 days before posting. However, if you need an item by a specific date let me know & I'll make every effort... If i can't do it I will tell you.

Postage within the UK is by First Class Mail. Special delivery can be arranged... just get in touch & I'll advise you of the cost. Larger items may be sent by courier & require a signature, though I will confirm this with you.

Postage Overseas is by standard Airmail. This usually takes about a week to Europe & can take 2-3 weeks elsewhere. Delivery time to USA in particular can depend on the customs processing time.

Please note that you are responsible for any and all duties and customs charges that may be incurred.

I do recycle packaging where possible, so please ask if it is important that you have new packaging. Everything will be packed sufficiently to keep things dry & safe as they wing their way to you.
Additional policies and FAQs
Any watermark shown will not appear on the photograph you receive.

Other sizes are available, just let me know what you might want & I'll give you prices & delivery times. If you go ahead, I will create a custom listing for you.

I am happy to work on custom orders, so do get in touch & discuss your ideas.

I am also on etsy at:
www.inkywhispers.etsy.com ~ cards
www.tornedgepaper.etsy.com ~ papers & supplies
www.suziscribbles.etsy.com ~ calligraphy
www.lonecrowphoto.etsy.com ~ photography
Privacy
PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 7 years (as required by UK tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, Suzi Smith, am the data controller of your personal information. If you have any questions or concerns, you may email me at: just_moondreamin [!at] yahoo.co.uk
Alternately, you may write to me at:
The Lodge, Sadberge Road, Middleton St George, Darlington, United Kingdom.