MoonFaces

Insurance or Registered Mail is optional but highly recommended especially for orders being shipped outside the Continental US. I am NOT responsible for items damaged during transit, or for lost or stolen items. Therefore please, please, please consider buying Insurance or requesting Registered Mail. Please let me know if you want insurance added, BEFORE completing your transaction and paying through PayPal so I can provide you with a certified Shipping Quote. Also upon request, I can add Delivery Confirmation for US Customers.

If you have any questions please don't hesitate to contact me. I will work with you and try my very best to make sure you are a happy Customer. If there is a problem or if you are unhappy with your purchase, please contact me immediately.

****It is very important that you please contact me PRIOR to leaving negative and neutral feedback or anything less than five gold stars. I really do wish to make sure your experience is a pleasant one and will appreciate the chance to resolve any and all issues both big and small.

I accept payments through PayPal and all major Credit Cards. I will accept checks too however orders will not be mailed until the check is received and the check fully clears through the bank. Please send payment as soon as you can as I will have to relist items not paid within three days.

After payment is received, your order will then be shipped out via First-Class Mail, within the next Three business days. Item(s) must be paid for within three days. If you are unable to pay within those three days for one reason or another, please send me an email or conversation right away to keep the line of communication going. I am generally flexible but need to be promptly notified of any payment issues. Check your Convo's after placing your order with me as I will ask you to confirm the Shipping Address if your Etsy Mailing Address does not match up with your Address listed on PayPal or if you mailing address doesn't appear correct.

****IMPORTANT: Please make sure your PayPal Address matches your Etsy Address. If they do not, please contact me immediately and confirm your valid Mailing Address because without confirmation I cannot ship out your order.

***Please keep in mind that ALL ORDERS ARE SHIPPED OUT VIA FIRST-CLASS MAIL. Orders being shipped out to an International Address can take up to three weeks or more to arrive. Orders being shipped within the US can take approximately seven to ten business days for delivery. Remember to take into account that Shipping does not occur over the Weekends. Also bad weather conditions as well as Holidays can slow the arrival of your package.

*** IMPORTANT MESSAGE FOR CANADIAN CUSTOMERS: Please note the possibility of delayed shipments to Canada beginning on July 2, 2016 as a result of a service disruption caused by an ongoing labor dispute at Canada Post. The disruption will affect all shipments to, within, and from Canada that are handled by Canada Post. This includes shipments into Canada from other national carriers like USPS and Royal Mail. While the dispute is ongoing, all Canadian shipments will expect significantly delayed deliveries. Canadian Customers may purchase from my store but please keep in mind the extreme delay in receiving your package. The amount of time it will take for your package to arrive is unknown as the dispute is still going on. It could take months or even years for your package to arrive so please Canadian Customers keep this in mind when buying.

*****SUPER IMPORTANT Jewelry Care Instructions PLEASE READ: Most of my jewelry pieces are delicate and fragile and are meant for special occasions or occasional use only. Please avoid contact with liquids and extreme temperatures and please use gently and with care. Remember most of my pieces are made out of metal and therefore I am not responsible for the discoloration that may result when the items come in contact with liquids or moisture or from prolonged use. It is also recommended that the rings not be handled roughly or used when doing household chores or running some serious errands. Sorry but I cannot offer refunds to those who do not follow these guidelines. But rest assured that if you do handle your jewelry with the delicate care they deserve, they are to last you a lifetime.

WHOLESALE: Wholesale pricing is available for select items upon request. Please send me a convo and/or email to discuss.