MoonHouseJewelry

Handmade Romantic Nature Inspired Jewelry

Seattle, Washington | 218 Sales

MoonHouseJewelry

Handmade Romantic Nature Inspired Jewelry

Seattle, Washington 218 Sales On Etsy since 2011

5 out of 5 stars (61)

MoonHouseJewelry is taking a short break

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Note from shop owner The shop will be reopened on May 20th.

Note from shop owner

Last updated on May 10, 2019

The shop will be reopened on May 20th.

Annie

Contact shop owner

Annie

Reviews

Average item review
5 out of 5 stars
(61)
See reviews that mention:
quality 7 shipping 19 customer service 5

About

Moon House Jewelry

Hi! My name is Annie and I live in WA with my husband and my lovely white german shepherd Bee. I started to make jewelry 6 years ago as I bought a few materials and made a pair of earrings and a bracelet for myself. My friends loved them and that is how I received my first orders. Step by step, my passion has turned into a small business.

In the past few years, I have managed to learn different techniques and I like experimenting with new materials and designs. My favorite materials are sterling silver, brass and copper. I love working with Czech glass beads, semi-precious stones and Swarovski crystal elements.

The main inspiration for my work comes from nature. It could be a flower, a leaf, or just the color of a morning sky...

The name Moon House just popped up into my mind probably because I am a romantic person and the moon has such a mystic beauty... It's also the ruler of my astro sign cancer :)

Shop members

  • Annie

    Owner, Designer

Shop policies

Last updated on January 7, 2016
Welcome to Moon House Jewelry shop!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
❤ I will appreciate if you contact me prior to leaving a negative feedback if any problem occurs with your purchase. I work hard and do my best to have happy customers, so please give me a chance to respond first. Thank you! ❤

● Not What You Expected ●
If you are not happy with your purchase you can return the item unused and in its original condition and packaging for a refund or exchange within 14 days of delivery. In this case the shipping costs are not refundable.
Please contact me for instructions before you send back the item.

● Damaged or Lost Package ●
If your item is damaged during the transportation, you should contact me immediately and if possible send me photos.
Unfortunately, packages can get lost by the postal carriers and in this case you will be offered a refund or a replacement (if the purchased item is in stock).

● Wrong Address ●
Please check your delivery address before making a purchase.
If the shipping address listed in your order is wrong or incomplete, please contact me ASAP. If the package has been already mailed there is not much I can do in that case.
You will be offered a refund minus the shipping costs only if the item is returned back to me as unclaimed.

●●● For any further questions or problems with your order, please do not hesitate to contact me through the Etsy contact form.
Payment
I accept PayPal and credit card payments directly through Etsy.
If you don't have a PayPal account, just use your credit card on the PayPal log-in page instead.

* WA state customers will be charged sales tax *

If you are new to Etsy and you are not sure how to make a purchase, follow this step-by-step instructions: http://www.etsy.com/help/article/339
Shipping
● SHIPPING TIME ●
All items are shipped within 3-5 business days after payment is received, from Monday to Friday.

● ADDRESS ●
I will ship to the address as listed in your Etsy order, if the Etsy address and your PayPal address are different.

● DOMESTIC SHIPPING ●
Standard shipping within the U.S. is via USPS First-Class mail with tracking. The estimated delivery time is 3-7 business days.
USPS Priority Mail shipping upgrade is also available at check out (delivery in 2-3 business days). *The estimates will vary during the holiday season.

● INTERNATIONAL SHIPPING ●
International orders are shipped via USPS First-Class International Service with tracking option for selected country.
The shipping time could take 2 - 6 weeks, depending on customs and destination.

*INTERNATIONAL BUYERS PLEASE NOTE: I am not responsible for any customs fees, import taxes or VAT that may be charged in the country of destination. This is a responsibility of the buyer. According to that it is good for you to check the specific terms and conditions for importing goods in your country before making a purchase.

● PACKAGING ●
You will receive your purchase gift packaged in a cardboard jewelry box and organza bag. I will be happy to include a gift message with your purchase, which will be printed on a small card. Just leave a note with the details on checkout. Sample packaging is shown in my About Shop page:
www.etsy.com/shop/MoonHouseJewelry/about
I don't send paper receipts, but if you want me to do it, please send me a message.
Additional policies and FAQs
● Sizes and Measurements ●
Please note that the items may look bigger in the pictures than their real size. I make close-up photos with macro lenses to capture all the details.
Please stick to the given measurements in the description of each item.

● Custom Orders ●
I will be happy if I could make a custom order for you!
Just contact me and we will discuss your wish :-)

● How to use a coupon code ●
After you add the items to your cart click on the blue link 'Apply shop coupon code' just under the PayPal and Visa logos. Then copy and paste the coupon code into the field and click Apply.