Announcement Insulated casserole carriers, pot holders, trivets and Kindle covers are ready to ship Monday thru Friday. I offer a variety of functional, quality items for your use or to give as unique gifts. If you don't see an item you love today, please check back because I frequently stock new inventory. Thank you for browsing and come back soon.
Insulated casserole carriers, pot holders, trivets and Kindle covers are ready to ship Monday thru Friday. I offer a variety of functional, quality items for your use or to give as unique gifts. If you don't see an item you love today, please check back because I frequently stock new inventory. Thank you for browsing and come back soon.
Ashley on Feb 11, 20165 out of 5 stars
Great product, fast shipping. Thanks!
Vanessa on Aug 25, 20155 out of 5 stars
Very nicely made, I love the pattern. Seller has great communication and ship really fast! Thanks
Elizabeth on Aug 8, 20155 out of 5 stars
I love these potholders! I love the size and shape. They are made with quality I have never seen in any store. Thank you so much! I know I will be back for more!
Leslie on Oct 10, 20135 out of 5 stars
Really match the previous ones I bought....these are such well made items! Easy transaction. Excellent craftsmanship.
Leslie on Oct 7, 20135 out of 5 stars
The work done by this shop is spectacular. I just bought more, since I admire the craftsmanship so much. Easy transaction, exquisite products.
Leslie on Oct 7, 20135 out of 5 stars
I love these so much I ordered a similar set. I use one to put my teapot on, as a trivet. Really fine workmanship.
Anonymous on Dec 11, 20125 out of 5 stars
Thank you so much! Shipped SO FAST I couldn't believe it. Perfect gift for my cast iron skillet-loving brother! Great quality.
Anonymous on Dec 6, 20125 out of 5 stars
Great communication from Terry! I love my casserole Cover! Great quality and I got to use it today. It works great :) Thank you!!! I even ordered a second item thinking it was what I needed. After I ordered I noticed it wasn't the correct item. I contacted Terry and she happily refunded me. I will be ordering more items soon !
When you make a purchase from my shop, I know you are doing so because you very much like the item. I will always give you the utmost care and attention.
Your business means the world to me and I very much appreciate your patronage.
Curator of moonlight55
Accepted payment methods
Returns and exchanges
A. Please remember that everything here is handmade and there will be irregularities and tiny flaws in the materials used and in the construction. And depending on your computer monitor, the colors viewed may or may not be accurate.
With those things in mind, if you are unhappy with your handmade item, please contact me within 2 days of receiving your item. Items must be returned to me in new condition (free of odors and in saleable condition) within 10 days. Thank you for your understanding. Shipping costs will not be included in your refund when making a return. You are also responsible for return shipping. Once I've received the item and it is in perfect condition, a refund of only the item cost will be issued.
Q. Do you accept Returns for International Orders?
A. Returns and refunds are not available because items are facing customs fees, taxes, tariffs, duties, etc. Please be aware of the fees that you may be charged when receiving an international package from the United States.
A. I accept PayPal (which accepts all major credit cards). PayPal is an online service where you can easily pay with credit cards. For more information go to https://www.paypal.com
Non-US shoppers: Prices are in US dollars and PayPal will automatically convert US$ into your currency. Here is a link to a universal currency converter: http://www.xe.com/ucc/
Q. When is payment required?
A. Payment is due immediately using PayPal. You MUST have a verified and confirmed Paypal account! This is the only way to protect both buyer and seller from fraud.
A. Your order will ship within 48 hours (excluding weekends).
Q. Who do you use for shipping?
A. I ship via USPS.
Q. Do you offer shipping discount for multiple purchases from your shop?
A. Yes, I do. Each listing shows the multiple discount rate. The discount can be viewed when you scroll down to Shipping Fees.
Q. Which shipping address do you use, PayPal or Etsy?
A. I ship to your PayPal address unless otherwise requested.
Q. Do you ship Internationally?
A. moonlight55 is an International friendly shop. I welcome all International Buyers!
Q. Will you mark the Custom form as a "Gift" upon request?
A. No, all Custom forms are marked as Other or Merchandise. There can be no exceptions since this is a law that could have serious consequences if not followed.
Q. If I encounter custom fees on an International shipment, do you the seller pay for those?
A. No, International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
Q. How long for Delivery of purchases?
A. Please allow 3-7 days for most domestic packages to be received and forty-five (45) days for international packages.