MoonlightEternal

Handcrafted Soaps and More!

Central Point, Oregon | 352 Sales

MoonlightEternal

Handcrafted Soaps and More!

Central Point, Oregon 352 Sales On Etsy since 2009

5 out of 5 stars
(51)

Announcement   Christmas orders need to be in by December 15 to guarantee delivery by Christmas Day!! Shop early my loves!

Free shipping code for locals: LOCALSHIP. If you are not in the Medford area and use this coupon, I will bill you for shipping. If you are local, I'll contact you for pickup options.

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Be sure to follow us on Instagram for sneak peeks, news, giveaways and more! @MoonlightEternalSoap

Moonlight Eternal specializes in soaps, bath and body, and cosmetics. Everything is made in small batches to ensure the freshest products are sent to our customers.

Don't forget to check out the clearance section! There are some great deals there! Nothing is wrong with the product, I'm just tired of looking at it! ;)

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Get FREE shipping on orders over $50! No coupon necessary. Yes, I do refund any shipping overages for orders under $50 :)

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Announcement

Last updated on Dec 10, 2018

Christmas orders need to be in by December 15 to guarantee delivery by Christmas Day!! Shop early my loves!

Free shipping code for locals: LOCALSHIP. If you are not in the Medford area and use this coupon, I will bill you for shipping. If you are local, I'll contact you for pickup options.

*~*~*~*~*~*~*~*~*~*

Be sure to follow us on Instagram for sneak peeks, news, giveaways and more! @MoonlightEternalSoap

Moonlight Eternal specializes in soaps, bath and body, and cosmetics. Everything is made in small batches to ensure the freshest products are sent to our customers.

Don't forget to check out the clearance section! There are some great deals there! Nothing is wrong with the product, I'm just tired of looking at it! ;)

*~*~*~*~*~*~*~*~*~*

Get FREE shipping on orders over $50! No coupon necessary. Yes, I do refund any shipping overages for orders under $50 :)

*~*~*~*~*~*~*~*~*~*

Charlotte

Contact shop owner

Charlotte

View all 103 items

Reviews

Average item review
5 out of 5 stars
(51)
See reviews that mention:
shipping 7 customer service 2
View all 51 reviews

About

Shop members

  • Charlotte

    Owner, Creator, Photographer

    My name is Charlotte! Though I'm new to selling my bath creations, I am not new to making them! I have been making my own bath products for ten years now and am excited to bring my products to you!

Shop policies

Last updated on September 26, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the personal nature of my products, I can not accept returns, exchanges, or give refunds. That said, if you have a problem with your order, please message me! I will do what I can to rectify the situation. I want you to be happy with your new goodies. Each item listed has the full list of ingredients; please read this carefully if you have allergies. My items are made in a facility that uses wheat and non-vegan products, so please be aware of the possibility of cross-contamination. I can not guarantee that my products are gluten-free or allergen-free, so please read the ingredient list carefully. All items are shipping with insurance, so if something arrives broken, please let me know! Be prepared to share pictures with me so a claim can be made with the post office. I can not be held responsible for packages that are lost, stolen, or damaged, but that is what insurance is for. Please message me so we can figure out a resolution to any problems that may arise.

Sometimes, products made with certain fragrances (especially vanilla or bakery notes) can turn brown. This does not in any way affect the product. It has not gone bad and is still perfectly safe to use. It's just a little unsightly. I do not accept returns or offer refunds for products that have browned, as the performance of said item is in no way affected by discoloration.
Payment
Payment is due immediately after purchase. Orders will be canceled if payment is not made within 24 hours and I do not hear from you or make other arrangements with you. I will reserve and hold listings for no additional fee for up to three days. I do not ship your order until I have your payment. I do not accept checks or money orders.
Shipping
In stock items ship within 1-3 business days. Made To Order items will, of course, take longer. Each listing should specify how long the item will take.

If shipping seems unreasonably high, please message me. Calculated shipping can be wonky for larger orders. I ship USPS First Class and Priority. I do not ship Parcel Select as I have had bad luck with that service in the past. I do not make any money on shipping charges and trust me, sellers hate high shipping charges just as much as buyers.
Privacy
What Personal Info Is Collected By Moonlight Eternal and How Do We Use It?

We collect your name and mailing address for the sole purpose of delivering your products to you in a timely manner. This information will never be used for any other purpose, nor will it be sold. It is stored and collected by Etsy, which you authorized Etsy to provide to me.

We collect your email address in order to contact you with any questions we may have about an order you placed. It is stored and collected by Etsy, which you authorized Etsy to provide to me. We will never sell this information, nor will we use it for any other purpose beyond contacting you about your order as needed.

We collect and retain details about your order (such as the amount of items order, the cost, etc) in order to properly fulfill your order. We hang onto this information in order to fulfill our own legal requirements when it comes to paying taxes.

Information Sharing And Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties, namely USPS and other shipping companies, to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Analytics

Like most websites around, we collect non-identifying information, such as the browser type, language preference, referring site, and the date and time of each visitor request. We collect this information to better understand how you use our shop, so we can keep improving it.

We may collect statistics about your behavior on our shop. For instance, we may monitor behavior on specific listings to find out what you guys are looking at, and what you're not. Like the other analytical information, it helps us to provide you with products you will actually want to buy.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.