MoonlitBeadery

Moonlit Beadery ~ Beaded Bookmarks and more.

316 Sales

MoonlitBeadery

Moonlit Beadery ~ Beaded Bookmarks and more.

316 Sales On Etsy since 2007

0 out of 5 stars
(198)

Shop owner

Heather

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Heather

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Heather

Reviews

No reviews in the last year

Anonymous on Apr 7, 2013

1 out of 5 stars

Almost no communication. Was told twice that my item would/could be shipped in a few days (both times being after what she states for shipping time) and never received the item at all. I was able to get a refund though. Seller had said she was dealing with a family issue, but had also said she would be closing shop for the time being and it is still open right now.

Anonymous on Oct 25, 2012

5 out of 5 stars

Seller kept in constant contact with me about shipping status. Would definitely order from again!

View all 198 reviews

Shop policies

Last updated on December 13, 2014

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I only accept Paypal payments at this time.
Shipping
I ship out packages within 5 mail days of purchase. I always send a notification that I received your order and to let you know exactly when your item will be shipped. Communication is important to me, it allows for good customer service. I don't include an invoice in the package so if you would like one, please let me know.

If you are purchasing any item as a gift and need it mailed out sooner, please convo me before you buy to make sure this can be done. I will be more than happy to work with you to get it out as soon as I can.
Refunds and Exchanges
I will refund the purchase price only if the item is sent back to me within 14 days after the confirmed delivery date. The item must be sent back to me (at the buyer's expense) in the original condition that it was sent out. Once I receive the item, and determine it is in satisfactory condition, I will issue a refund. You may also exchange an item for something else in my shop for equal or lesser value. Shipping the original purchase back to me will be at your expense.