MoonworksApothecary

Moonworks Apothecary LLC

| Indianapolis, Indiana
9,037 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies.

Announcement    *** Welcome To Moonworks Apothecary! *** Don't see what you're looking for? Message me! ***** Currently on 3-5 day turnaround time for shipping ***** I'm in the shop Monday - Friday 7 am - 4 pm EST

*** ORDER / SHIPPING STATUS - click on your "ACCOUNT" icon at the top right of your Etsy page (next to the shopping cart icon) and then click on "PURCHASES", it will give you information on when your order will ship, tracking number, when to expect it, etc. I ship on or before the scheduled shipping date listed.

Thank you for supporting my small business, I appreciate you!

BB,
Rhonda

Announcement

Last updated on Sep 15, 2021

*** Welcome To Moonworks Apothecary! *** Don't see what you're looking for? Message me! ***** Currently on 3-5 day turnaround time for shipping ***** I'm in the shop Monday - Friday 7 am - 4 pm EST

*** ORDER / SHIPPING STATUS - click on your "ACCOUNT" icon at the top right of your Etsy page (next to the shopping cart icon) and then click on "PURCHASES", it will give you information on when your order will ship, tracking number, when to expect it, etc. I ship on or before the scheduled shipping date listed.

Thank you for supporting my small business, I appreciate you!

BB,
Rhonda

Items

9037 Sales
 

All Items

Rhonda

Contact shop owner

Rhonda

Reviews

Average item review
5 out of 5 stars
(2583)
See reviews that mention:
Quality 206 Shipping 278 Customer service 137

Shop policies

Last updated on August 3, 2021
*~* Welcome to Moonworks Apothecary *~*

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Payment
Forms of payment are Etsy Gift Cards, Credit and Debit cards and direct payment via PayPal.

If you're new to Etsy and need help on how to place an order, click on this link (or copy and paste in a new browser window) and you will be directed to instructions that will walk you through the process.

https://www.etsy.com/help/article/339
Shipping
POLICY UPDATES - I'm updating the shipping policy today 7/29/21 to remove the Covid shipping changes and I'm adding additional info for insurance that is supplied by USPS * (updated again 8/3/21 to correct spelling errors)

* I use USPS as my main shipping carrier.

* Orders are packed and shipped in the order they are received, no matter how small or large the order.

* Orders are picked up from my home Monday - Friday. Expect delays during busy holiday seasons and Etsy sales. Currently I'm on a 3-4 day turn around time, not including weekends or holidays.

* Moonworks Apothecary LLC is not responsible for lost, damaged, misplaced or stolen packages, please purchase Priority Mail shipping and any additional insurance, if needed. If you have any issues with delivery, contact your local post office with your tracking number so they can investigate. It usually takes 7-10 days for the post office to trace a package. A claim will need to be filed with your local post office if they can't find your package. Moonworks Apothecary LLC is not responsible for lost, damaged, misplaced or stolen packages.

* Moonworks Apothecary does not insure packages, this comes directly from the United States Postal Service, not Etsy or Moonworks Apothecary LLC.

PLEASE READ THE FOLLOWING INFORMATION.

Per Etsy - For sending items within the USA, USPS offers the following shipping insurance options:

Includes $100 insurance: Priority Mail® and Priority Mail Express®

Doesn’t include insurance: First Class Package Service®, Media Mail® (restrictions apply), and Parcel Select Ground®

You, the buyer, may select the Priority Mail option to insure your package. I ship your package with the shipping option you choose.

* Make sure the shipping address is correct. The address connected to your Etsy account is the address used in shipping.

* Yes, I can send as a gift or to a secret buddy, please select the Gift option during checkout.

* You will receive a shipping notification / confirmation with the tracking number, please check your email that you have listed on your Etsy account, or check your Purchases on your Etsy page.

* I do everything in my power to make sure your items are packed safely. Once it leaves my hands I am no longer responsible for any issues during transit and / or delivery. If you have a shipping / delivery issue contact your local post office so that they can investigate and track your order. It's been my experience that 9 times out of 10 they will find it.
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Additional policies and FAQs
Heads Up! Effective January 23, 2021 there will be a 6.5% average increase for domestic First Class packages.

Domestic Priority Mail rates will increase by an average of 3.5% and Priority Mail Express by an average of 1.2%.

Per USPS.com

More information

Last updated on Aug 18, 2021
Frequently asked questions
Where's my order?

You can track your order by visiting the Purchases option located at the top right of your Etsy page, then click on Track Package.

Or you can use your tracking number that was emailed to you when your order was shipped. Visit the USPS.com website and type in your tracking number.

How do I use this, it didn't come with instructions.

No, my products don't come with instructions. I do list what the item CAN be used for, it is up to each practitioner to use it as they wish. No, I will not tell you how to use the item, we are all different in our practices, use your own intutition, study, read and learn your craft.

Wholesale availability

Sorry, I don't offer wholesale at this time.

What is this made with? What oils do you use? What is your recipe for this oil?

I do not and will not divulge my recipes for any of my hand blended spell oils.

Do your oil bottles come with labels?

Yes, all of my products come with a label

Can I apply the oil to my skin?

That is up to you. The potion oils are diluted with a carrier oil. I suggest doing a skin patch test first because some of the oils I use are 'hot', such as cinnamon and ginger. Some oils are phototoxic (not to be worn in direct sunlight) such as citrus oils. The essential oils may irritate your skin if you are sensitive. Consult a qualified health practitioner if you are pregnant, breast feeding, have a health condition or on medication.

When will my order ship?

Currently I am on a 3 - 5 day turnaround time, not including holidays or weekends. Orders are packed in the order received.

You can check the "ship by date" on Etsy orders by clicking on your account by the shopping cart icon in the top right corner on your Etsy page, then click on PURCHASES. It shows ship by dates, tracking, estimated delivery dates, etc.

How many herbs come in a pack?

Herbs are sold by weight not volume so each package of herbs will be different. The heavier the herb or root, the less in the package. Most of the herbs / roots are 1 oz. The bulkier, lighter or more expensive herbs come in 1/2 oz size

Do your oils work? Why didn't my spell work with your oil?

It's not up to me if your magickal workings manifest or not. I'm supplying the tool, it's up to you to supply the energy. I'm not responsible for any outcome, good or bad because I'm not doing the work. What I am responsible for is supplying you with an ingredient so you can perform your own working.

Can the oils be used in warmers?

Yes they can. I suggest a tealight oil warmer and not the electric. In my opinion the electric warmers get too hot and the oil can smoke. Tealight warmers work the best.