MooseAndBeanUS

Handcrafted Chainmaille & Art

Glendale, California 245 Sales On Etsy since 2016

5 out of 5 stars (73)

MooseAndBeanUS

Handcrafted Chainmaille & Art

Glendale, California | 245 Sales

All Items

Liz Walker

Contact shop owner

Liz Walker

Announcement    I will be at Con Before the Storm at BlizzCon on 10/31! All made to order items are unavailable while I prepare! Sorry for any inconvenience!

Announcement

Last updated on Sep 9, 2019

I will be at Con Before the Storm at BlizzCon on 10/31! All made to order items are unavailable while I prepare! Sorry for any inconvenience!

Reviews

Average item review
5 out of 5 stars
(73)
See reviews that mention:
quality 20 shipping 13 customer service 5

About MooseAndBeanUS

Sales 245
On Etsy since 2016

Moose & Bean Boutique was founded in June 2016, after about a year of learning and experimenting in the art form of chainmaille jewelry. Inspired by the artists of the World of Warcraft community, I wanted to offer my own designs to the world! I hope to have more product offerings in the future as I broaden my horizons in to different forms of art!

Moose and Bean? What does it mean? In 2011, we adopted two wonderful kittens: Venus (a now very fluffy and lazy black cat) and Artemis (a loud little calico scamp). Over time, they've acquired many nicknames, but the ones that ended up sticking were Bean and Moose, respectively. Our cats have helped shape our early adult lives, and will always be a part of us. We honor that by naming our various ventures after them.

Shop members

  • Liz

    Owner

    Liz lives in Southern California with her husband and two cats. She has a degree in interactive design, and enjoys various digital and physical arts. In her free time, she plays World of Warcraft and Overwatch, which inspire many of her designs.

Shop policies

More information

Last updated on Jun 24, 2019
Frequently asked questions
Sizing & Resizing

Buyer is responsible for selecting an accurate size.

The following methods will help determine wrist/neck size:
● Wrap a flexible tape measure around, snug but not tight. Note size.
● Wrap a piece of string or paper strip around. Mark where it overlaps. Lay the strip flat and measure with a ruler.
● Find a piece of jewelry that fits properly. Lay flat and measure with a ruler, including clasp.

Consider sizing up or down depending on your preference of comfort, snug, or loose fit. Item's appearance may change at different sizes.

If re-sizing is requested after shipping, buyer is responsible for round trip shipping. A time and materials fee may apply. If the sizing was my error, I will refund the original shipping and pay shipping back.

Order Processing & Shipping

If you require a Made-to-Order item by a certain date, please contact me before purchase to see if I can meet your deadline. Often, I will be able to make and ship items sooner than the processing time listed. The listed processing time is to account for the potential need to order materials, and periods where I may have a larger amount of orders to make.

Most orders will be shipped in a bubble envelope via USPS First Class Tracked mail. Larger items may require a box.

Flat items, such as stickers or prints, will be shipped in a bend-resistant cardboard envelope if ordered alone. Stickers will be sent without tracking, unless shipping upgrades are purchased.

Care Instructions

Most materials can be cleaned in warm soapy water (non-abrasive). Be sure to read item descriptions for any special details.

● Earrings: Hooks should be wiped with rubbing alcohol before use. Hooks may tarnish/yellow with exposure to light and air. Store in a plastic bag in a dark place when not in use. Tarnish can be cleaned with a silver polishing cloth or other common methods of cleaning Sterling Silver. For convenience, all earrings are shipped with a baggie, alcohol pad, anti-tarnish strip, and rubber backs.

● Titanium & Niobium: Colors may fade/change or show fingerprints when exposed to skin oils. Clean to renew. Rubbing alcohol may be useful on these materials.

Allergen Information

I try my best to use nickel free materials whenever possible. However I am at the mercy of my suppliers to provide accurate information.

● Aluminum, Titanium, and Niobium are known to be adequately hypoallergenic.

● EPDM and Silicone Rubber rings are latex free.

● Stainless Steel may not be nickel free, but many still consider it hypoallergenic and suitable for those with nickel allergies due to the composition.

● Copper, Brass, or Bronze are not hypoallergenic, and may react with certain skin chemistries, turning the skin or metal green.

● My home has cats. It is very likely, as clean as I try to be, that cat hair will find its way on to product and packaging. I swear it's magnetic (even to non-magnetic materials)!

Safety & Disclaimers

● Items are not intended for children under 13. Maille is comprised of many small parts, such as jump rings and beads, which may pose a choking hazard. Please keep items out of reach of children and animals.

● Please use caution, as chains may not easily break for safety. Please avoid the use of jewelry when operating machinery or performing tasks where they may be easily caught.

● While under federal regulation, please note that Swarovski crystals do contain lead, but should pose no health concern with normal use.

● All jewelry is handmade and may contain slight differences or imperfections. Metal may contain rough edges. Moose & Bean Boutique is not liable for damages of any kind that may result from the use or misuse of our items.

Warranty & Repairs

If an item breaks under normal use, repair may be requested within 12 months at no charge. After 12 months, or with excessive damage, repairs are at the buyer's expense.

The materials used in most items are quite strong, but may scratch or break with enough force. Take care when using any jewelry or accessory, especially those with glass beads or crystals which may crack with pressure. 

As with any handmade item, some minor imperfections are expected. This includes but is not limited to variance in material colors, or minor scuffs and scratches.

Please contact me with pictures of any broken or defective item so I may assess the damage. In the case I am no longer to obtain the materials for repair, we will discuss options.

Additional Returns Information

● Custom Orders: Paid custom orders may receive a partial refund. If cancelled before shipment, a 75% refund will be applied. For returns of a shipped order, a 50% refund will be applied to the item price only once the item has been returned to me. This applies to both listings marked as "Custom", and orders made through the "Request Custom Order" button and Etsy Conversations. Cancelled and returned custom items may be listed for public purchase.

● Earrings: Earrings sold with standard hooks may be returned under my normal return policy. Earrings will have their hooks replaced with a new, clean pair before being sold again. Returns of earrings with non-standard hooks will receive a partial refund, less the full cost of the custom hooks.

Custom Orders & Wholesale

I offer some custom made-to-order items in my shop, and hope to offer more in the future! Other custom requests are welcome, but of course dependent on my availability and the request being made. Please feel free to contact me with your request, and we'll see if we can work something out.

If I accept your project, I will prototype and provide some sample images before purchase. A private listing will be made, and full payment is expected up front before the final item is created. Due to the additional time taken to prototype custom orders and ensure the item is right for the buyer, there is a 15% additional cost for custom orders.

For wholesale orders, please inquire.