moosling

Adventuring dolls

Canmore, Canada · 106 Sales

moosling

Adventuring dolls

Canmore, Canada 106 Sales On Etsy since 2011

0 out of 5 stars
(54)

Announcement   Welcome to Adventures with Moosling! You can keep up on the doll-making action and find upload times at my facebook page www.facebook.com/moosling - I am currently having uploads only once every month or so.

Announcement

Welcome to Adventures with Moosling! You can keep up on the doll-making action and find upload times at my facebook page www.facebook.com/moosling - I am currently having uploads only once every month or so.

Megan Dunn

Contact shop owner

Megan Dunn

Reviews

No reviews in the last year
Becca VB

Becca VB on Mar 17, 2014

5 out of 5 stars

She's so incredibly adorable! Teeny, tiny perfection! Love!

Alynn Forrest Fabian

Alynn Forrest Fabian on Mar 11, 2014

5 out of 5 stars

Very cute doll, sweetest little clothes. Very fast shipping and wonderful seller

View all 54 reviews

Shop policies

Last updated on March 3, 2012
Hurrah, it's all the rules!

Accepted payment methods

  • Money Order
  • Other Method
Payment
If you have any questions about the checkout process please contact me so that I can assist you with the payment process or cancel the order if you wish. If payment (or arrangements for payment) hasn't been made within 24 hours of placing an order, with no email correspondence, I will cancel the order.

PAYMENT PLANS
I'm happy to set up a payment plan for dolls, just get in touch with me to arrange the details.

OTHER
Canadian or Australian buyers, select Other and convo me if you want to arrange a direct transfer to bank account instead.
Shipping
Please make sure your address is correct! And please remember that buyers are responsible for any and all duties and customs charges that may be incurred when items are mailed internationally - I am mailing from Canada.

I will send you a confirmation email after your order has been shipped.

WALDORF-INSPIRED DOLLS
Ready-to-go dolls will ship within 1-2 business days of receiving payment. I ship using Canada Post Expedited Parcel within Canada (which includes tracking and insurance).

Outside of Canada, I use Small Packet Air to the US and Internationally for 12" dolls or smaller (only insurance, no tracking). When shipping 15" dolls or packages with more than one doll, I use Expedited to the US (which includes tracking and insurance). If you'd like item tracking for an International delivery, just let me know and I'll let you know how much extra it will be.

EXPRESS SHIPPING
If you need an item to arrive sooner, I can offer express shipping options. Please contact me for details prior to making a purchase.

PHOTOGRAPHY PRINTS
Photography prints will ship within 1-2 business days of receiving payment if they are in stock - I try to note in the photo description if this is the case. If I don't currently have them in stock they will be shipped within 2-5 business days (once I get them printed at the lab). My prints are sealed inside a cello package to protect against moisture damage and then put into a rigid cardboard envelope. To ship outside of Canada, I use Canada Post Air Mail. My packages take between 6 and 12 days to arrive in the US, though they sometimes can take longer. There is no tracking number on packages unless you request and pay for expedited or express shipping.
Refunds and Exchanges
RETURN POLICY
I take great pride in my work and I hope that you love the things you buy from me. However, if you are unhappy with your purchase for any reason simply notify me by email, send the piece back in good/unused condition within 14 days, and I will refund your purchase price.

Your doll and her clothes have their seams reinforced at the most important places. But threads can break, so if your doll ever needs a stitch or repair, please contact me and I will be happy to doctor her up! I'm also able to re-hair a doll that has been loved to pieces.

Custom deposits are non-refundable.
Additional policies and FAQs
CUSTOM ORDERS
At the moment (March 2012) I'm finishing off my current customs list. I'm planning to start offering more custom spots again in early April. They'll either be listed on my Etsy page, or through my facebook page (www.facebook.com/moosling).

I generally take a small deposit ($10 for one doll, $15 for a 15"/multiple dolls), and then I will give a quote for total cost and make the doll according to your requests. The remaining payment is due once you've seen photos of the finished doll and are happy with them (at that point it's still easy to change eye colour or outfit if necessary).

MY HOME IS SMOKE-FREE AND PET-FREE.