MOphotography

Melissa Olson Photography

Austin, Texas · 1328 Sales

MOphotography

Melissa Olson Photography

Austin, Texas 1328 Sales On Etsy since 2010

5 out of 5 stars
(257)

MOphotography is taking a short break

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Note from shop owner Thanks for coming to the shop! I will be back June 5th. If you need me, send me a convo and I'll respond as soon as I get back!

xo, Melissa

Note from shop owner

Last updated on May 23, 2017

Thanks for coming to the shop! I will be back June 5th. If you need me, send me a convo and I'll respond as soon as I get back!

xo, Melissa

Melissa Olson Photography

Contact shop owner

Melissa Olson Photography

Shop policies

Last updated on July 7, 2013
All products sold in this store are made with care, quality, and attention to detail. For all custom products, you will be part of the proofing process to insure it's exactly what you want. You will sign off on the design before going to print. Since these products are custom products, they are non-returnable or refundable. If there is an issue with your order, I will be happy to work with you to make it right, within reason!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment is required before designing begins. Please be sure to read the terms in your listing as each listing may have different terms.

Included in most listings are 2 FREE proofs for you to make changes and approve. If you need more than 2 proofs, there will be a $5 fee per proof after the 2 free ones. Once you approve your listing, the files will be either be formatted (your choice: jpg or pdf) OR will be sent off to print (whichever you purchased). If you have changes to make after this point or you need a different formatting, there will be a $5 per Digital File product OR if I am printing them and you need to reprint for any reason, they will be charged the normal rate.

If your photo needs edited or extra photoshop work, an additional fee starting at $8 may be added to your order. I will ask you before I complete the work and then will create a custom listing for that specific request. The listing will need to be purchased before custom photoshop work will be completed.


*****Before I can being production of your product, I will need full payment.*****
Shipping
Each listing will say what the time frame is regarding production. Once I am finished creating your product, I will ship your product within 1-2 days. I always ship USPS Priority and that comes with delivery confirmation. If you'd like expedited shipping, please convo me and I will be happy to create a custom listing for the extra shipping costs.

Each listing has the shipping rates at the bottom. Be sure to look at those rates before purchasing.
Refunds and Exchanges
All personalized and custom items in this shop are custom made just for YOU! :) Therefore, I cannot offer a refund or exchange on those items.

For all other non-custom items, refunds and exchanges are available if returned before 15 days of receiving the item and in it's original packaging. I go off of the delivery confirmation given by USPS of when the package was delivered. If something is wrong with your order, I'll do what I can to fix it, within reason. You will need to contact me ASAP. Shipping cannot be refunded at any time.

If I have sent the wrong product, I will replace your item at no additional cost to you. Please allow for color variations in the final product.

:::Manufacturing Defect:::

*Manufacturing defect does NOT include color variations! You monitor is not calibrated to my printer and my interpretation of a color may not be the same as yours. If you have very specific color needs please order a sample prior to purchase.

Paper impurities, light stripes in ink, crooked edges or image in final product all qualify as manufacturing defects unless it is an intentional part of the design as obvious in the listing.
Additional policies and FAQs
FAQs: Q - Can I change anything on the listings? A - Yes! You can change colors, fonts, designs, sizes, or anything. :)