MorningGlorious

We accept EXCHANGES for STORE CREDIT ONLY.

You may return an item in exchange for another item of equal value to the original item's purchase price (not including additional shipping). Please contact us within 3 days of receiving your order to request permission to return, and please expedite returning your item to us within 7 business days, to promptly receive your Store Credit.

- Our shop tag MUST still be attached to the garment when it is sent back.

- We do not refund shipping costs, and the customer is always responsible for the cost of return shipping. We strongly suggest purchasing Delivery Confirmation to be able to track your returned item.

- If your original purchase included Free Shipping, and you return an item for an exchange or store credit, the actual postage we spent to send it to you will be deducted from your shop credit balance.

- Because of our state's health code, we can not accept returns/exchanges on swimwear, underwear, most lingerie, and earrings for pierced ears.

- Items must be returned to us in EXACTLY the condition in which they were sent out. Any items returned with brand new damage, or new signs of "wear and tear" (including new stains, tears, broken zippers, missing buttons, odors of perfume or smoke, etc.) will no longer be eligible for an exchange.

- Items purchased on a Layaway plan are NOT ever returnable/exchangeable.

- Items in our shop marked "SALE" in the title, or listed in our SALE Shop Section are considered Final Clearance items and are NOT returnable/exchangeable.

- Coupon codes can not be combined - if you have a Shop Credit Coupon, it can not be used in checkout with any other previously issued Etsy Coupon.

- A Coupon code issued for Shop Credit for a returned item will have an expiration date of 1 year from the day the item is received back at Morning Glorious Vintage.

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Our items are TRUE vintage, meaning they are at least 20 years or considerably older, they have been worn before, and may have minor flaws such as pulled threads, tiny spots or holes, etc. We have over 16 years of experience in the vintage clothing business and we do our best to note any flaws in the item description.

Colors may look different on different monitors or mobile devices. Please feel free to ask us questions or request more details, or photos, before purchasing.

We provide garment measurements according to standard tailoring methods, so please know your own body measurements -- and remember, a garment needs to be bigger than you are, so that you can move and breathe in it. For example, if your waist is 28 inches, a cotton (non stretch) dress should measure 30 inches in the waist, so you can bend, turn, sit, and are comfy wearing it! Usually vintage sizes on the original clothing labels are not comparable to modern sizes. Waists, shoulders and arm holes may be proportionately smaller than in modern clothing, and vintage shoe widths often run narrow. Feel free to ask us questions in advance, or request extra measurements, to be sure of a good fit. A great way to know, is to compare the measurements in the listing with a garment, or pair of shoes, etc., that you already own and that fits you well.

WE HAVE ONLY ONE OF EACH ITEM! We estimate the size to the best of our ability, but please always go by the garment measurements provided.

We describe any flaws we see in the Item Details section, and generally rate garment condition from 1) Poor/Distressed/Fair, 2) Good, 3) Very Good, 4) Excellent.

Most POOR to FAIR items will only be offered if they are being sold as a study piece, cutter, or fashion design example.

DISTRESSED means very worn, but still desirable as a fashion statement (ripped, torn, faded, but in a good way!)

GOOD condition means the piece is wearable but may have issues such as prior repairs, a missing button, or light stains that will be identified in the listing.

VERY GOOD means there may be some overall signs of prior wear, but it is still very presentable.

EXCELLENT condition means it's really great, it looks pristine, we don't find any flaws at all.

DEADSTOCK or NOS (New Old Stock) means the item was never worn or still retains original maker's sales tags. Deadstock items may still have flaws that occurred to the item while in storage.

Vintage clothing, by its nature, often has little imperfections or signs of wear which are not considered major flaws. Jewelry may show some tarnish or patina. Shoes may have light scuffs or have wear on the soles. Our items have a rich history and may be 25, 50 or even 100 years old. They are REAL vintage, and they are wearable and have character, but they are NOT the same as BRAND NEW or reproduction items.

We accept Etsy Direct Checkout where you can safely use the payment method of your choice including all credit cards and PayPal, and we accept Etsy gift cards.

If you'd like us to reserve an item, we can do that as a courtesy for up to a maximum of 48 hours. (Reserves of longer than 48 hours are no longer available, as they can cause both in-house and customer confusion and frustration.) Please note that convenient Layaway payment plans are now offered by Klarna! We are no longer accepting layaway payment plans outside of the Etsy/Klarna program as of 4/15/2021.

We will ship your order within 1-2 business days of receiving payment (unless we are away on a buying trip, in which case you will be notified of any shipping delay). We generally do not ship on weekends. If you need your order expedited, please convo us or write an order note with your request.

Orders are sent the most economical way, by 1st class Mail or Priority US Mail. We can also send a domestic order by UPS upon request and with any additional freight charges prepaid. We're sorry but we are not able to ship with FedEx or other carriers.

We are happy to ship internationally! But we can not falsify a US Customs form, it is illegal to do so. Please do not ask us to declare your purchase is a gift, or that it sold for a lesser amount, to avoid Customs fees. US sellers may face fines and penalties for lying on a Customs form.

INTERNATIONAL CUSTOMERS, PLEASE NOTE -- You are responsible for paying any applicable customs fees or import taxes in your own country which might be associated with receiving your Etsy purchase! The UK, in particular, charges VAT (value added tax) to you, to receive your imported item. Please be aware of these potential charges which are independent of Etsy and not in any way under our control.

IF you are OUTSIDE of the USA, please convo us when you place order with your telephone number, in case the Customs Office in your country needs to contact you about delivery.

OUR PRIVACY POLICY:

Etsy is an online marketplace made up of over one million individual shops. Information that you provide to Etsy for transaction purposes is governed and stored by Etsy. As a seller on Etsy, we are bound to their policies. If you have questions regarding the way Etsy uses your information, please refer to the ETSY PRIVACY POLICY here: www.etsy.com/legal/privacy

Compliance with Laws: Your personal information (name, mailing address, etc), as provided to us by Etsy, will only be used by us as needed to provide our services, such as when we use your information to fulfill your Etsy order, to settle disputes, or to provide customer service and support. We may collect, use, retain, and share your information if we have the good faith belief that it is reasonably necessary to: A) respond to legal process or to government requests; B) enforce our agreements, terms and policies; C) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or D) protect the rights, property, and safety of our customers or others.

We have no access to your payment account details or knowledge of your payment methods, as Etsy Payments (also known as Direct Checkout) processes your order. Your information will be stored on the Etsy system as long as we keep our store active on Etsy or until such time as Etsy deletes it. We will not send you spam emails or solicit you in any way by using the information provided to us with your order.

How to Contact Us: Your order information and any additional data you may have provided us to be used to fulfill your order by Morning Glorious Vintage, is managed by MGV owner Jennifer Karpin, and we may be reached by mail at 484 Williams Street, Suite 100, Brattleboro, VT USA 05301.