mosaicmonkey's Shop Policies
Welcome to Mosaic Monkey! We appreciate your business....
Once we receive your payment your items will be shipped out in a timely manner.
I usually use priority flat rate shipping on all orders that include two or more listings. Priority flat rate usually reaches buyer with in 2-3 business days after shipping. If you would like to include insurance on your items, please leave me a note in note to seller section.
I pay for all my shipping on etsy, so a tracking # for your package will be listed on your receipt for you to track the locations of your package.
Refunds and Exchanges
If the buyer likes they may purchase insurance on their items if they request this prior to shipment.
I am not responsible for time tiles arrive once they have left my hands.
Additional Policies and FAQs
We are happy to make custom orders for those who may need that special piece to complete their projects. Just send me a convo and I will let you know if it is something I can make. Custom Orders usually require 10 days to complete.
Last Updated March 7, 2014