MotherlodeToad

Because of the nature of my handcrated creations, I do not accept returns. PLEASE, if you should have a problem with an item, contact me within 48 hrs.

I prefer Paypal.
I would prefer instant payment.I do expect payment within 7 days of transaction.
I will only ship to the verified address on
PayPal to ensure the PayPal Guarantee for both parties.
Please remember when you place an order on Etsy, you are entering into a direct transaction and personal relationship with an individual seller
Please keep me posted with Convos..

I will ship items as stated and often the next work day, excluding Holidays. Most will be shipped with Delivery Confirmation and Insurance.

I will do not ship finished items internationally. Please Convo me with questions.Postage is not refundable.

I will only ship to the verified address on PayPal to ensure the PayPal Guarantee for both parties.I ship to the address you have submitted to Etsy.

Copyright Policy:

I am confident that you will respect the "Creative Insanity" and many hours that have gone into the creation of my products and patterns. As a reminder please note all The Motherlode Toad Factory patterns, and their concept are protected by copyright. It is acceptable to make items from these Patterns for personal use and gifts, and small amounts for boutique and Craft Fairs. It is unacceptable to mass-produce the finished product or resell the printed patterns.

I do not normally accept special orders. Feel free to Convo me with your request. I am generally working on the next season of items in multiples and have a hard time backing up to make just one of whatever!

Motherlode Toad Factory Privacy Policy & Terms of UseThis Privacy Policy governs the manner in which Motherlode Toad Factory collects, uses, maintains and discloses information collected from users (“User”) of the www.MotherlodeToadFactory.etsy.com . This privacy policy applies to the Site and all products and services offered by Motherlode Toad FactoryPersonal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address or phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may refuse to supply personal identification information, however, it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.How we use collected informationMotherlode Toad Factory may collect and use Users personal information for the following purposes:• To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.• To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.• To improve our Site – We may use feedback you provide to improve our products and services.• To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.• To run a promotion, contest, survey or other Site feature – To send Users information they agreed to receive about topics we think will be of interest to them.• To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sharing your personal informationWe do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.Third party websitesUsers may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. This document was last updated on May 22, 2018