Turn kids drawings into plushies. Custom made dolls.

Athens, Greece
423 Sales

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About mouhoxlab

Sales 423
On Etsy since 2010

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Everything handmade

Welcome to my Lab :)

If you wish to know more about me, here is my interview as a featured seller on EGST blog:

Shop policies

Last updated on April 29, 2022
Welcome to my Lab. Each item is unique and handmade with much care and love.

Accepted payment methods

Returns and exchanges
----- Cancellation and return policy -----

*Please note every item is handmade and therefore unique. The ones you see that are "Made to order" there might be slight differences.

* Please note that I cannot be held responsible for slow mail delivery delays due to Christmas/Easter season or possible work overload of any shipping service. Please check my shipping policies above.

*In the event that the item you ordered is not exactly what you expected then you can return it within 5 days of receipt. Ι will refund you in full once I get the item back and check that everything is in order. The buyer will be responsible for return shipping.

*Custom orders can NOT be refunded, as they are specially made.

* Please contact me before returning any items.

* If an item returns to me as "UNCLAIMED", the buyer has to pay the shipping cost in order to send it back to her/him.

I accept PAYPAL or CREDIT CARD via PayPal as a guest (do not need to make a PayPal account)

If you have any questions regarding the two-step checkout and payment process, here on Etsy there is a helpful tutorial with screen-shot images to help you navigate all the way through payment!

If you DO NOT have a PayPal account you can use your Credit card as a PayPal guest WITHOUT registration.
Here’s how:
1.) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2.) You'll be prompted to fill in your billing and credit card information.
3.) Enter your email address so PayPal can send you a receipt.
4.) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

Etsy keeps your payment information secure.
Sellers don't receive your credit card information.
I ship my orders from Athens Greece. All my orders are shipped as First Priority registered mail using the Greek Postal Service (ELTA). All orders are sent using the address provided in the Etsy order. You gonna receive your parcel from your National Post Carrier.

For"ready to ship" items are dispatched within 1-3 business days.
For “made to order” items, processing time depends on the amount of the requests that I have. For details, please see individual items. Please contact me if you want something for a special date.

- For Europe the estimate for delivery is 6-10 working days.
- For USA the estimate for delivery is 8- 20 working days.
- For the rest of the world, is 10-30 working days.

* For Australian and Canadian customers: Australian and Canadian Post do not offer online tracking services for parcels from Greece.
So you have only the registered option and the online tracking works only until the moment that parcel leave Greece. After that you can ask your local post office by phone or e-mail to track your parcel.

* Please be informed that I cannot be held responsible for slow mail delivery delays due to Christmas/Easter season or possible work overload of any shipping service.

* Please be informed that I cannot be held responsible for possible mail delivery delays in some countries due to severe weather condition.

* Please be informed that I cannot be held responsible for slow mail service outside Europe, due to customs control.

*Please be informed that I am not responsible for any duties or customs fees on International Orders and they remain the sole responsibility of the buyer.
Additional policies and FAQs
Feel free to contact me anytime. Suggestions,custom orders,questions are always welcomed!!

Please note all my items are handmade by me. They can not be fully tested according to the guidelines for soft toy makers as they are not toys of mass production. Please be secured I double machine or hand sewn all their parts and I pay extra care in every single detail. Not suitable for children under 3 or those who still like to eat their toys.

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