mountainpaper
Philadelphia, Pennsylvania
Shop policies
Last updated on
August 11, 2015
Thank you for shopping Mountain Paper! We are a boutique stationery design studio based in Philadelphia. From the altar of a 200-year-old church (really!), every piece is born and raised to be really, really, ridiculously good-looking. With a lot of passion, patience and plenty of good music, Mountain Paper provides our customers with pieces that reflect a cheerful, free-spirited and colorful outlook on life. In an age of electronic communication, putting it on paper has become special, and we believe you should have some seriously awesome options to choose from.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
CUSTOM ORDERS:
Your purchase of your final custom listing releases Mountain Paper from any printed inaccuracies, so please review all images and details carefully prior to purchase.
READY MADE ITEMS:
We are happy to refund any order that arrived damaged, incorrect or just plain didn't arrive.
PRINTABLES:
We are happy to refund printable purchases IF no design work has been done on the order. We expect the customer to sufficiently read the listing description before purchasing and will refund the order if 1) the item does not meet your needs and 2) we have not dedicated any design time to the order yet.
Your purchase of your final custom listing releases Mountain Paper from any printed inaccuracies, so please review all images and details carefully prior to purchase.
READY MADE ITEMS:
We are happy to refund any order that arrived damaged, incorrect or just plain didn't arrive.
PRINTABLES:
We are happy to refund printable purchases IF no design work has been done on the order. We expect the customer to sufficiently read the listing description before purchasing and will refund the order if 1) the item does not meet your needs and 2) we have not dedicated any design time to the order yet.
Payment
PayPal and Etsy Direct Check Out accepted.
For larger orders and custom wedding projects, a PayPal invoice will be issued for the final amount due upon art approval. Checks via snail mail are accepted, but no work or printing will be done until funds clear.
For larger orders and custom wedding projects, a PayPal invoice will be issued for the final amount due upon art approval. Checks via snail mail are accepted, but no work or printing will be done until funds clear.
Shipping
PLEASE NOTE that Mountain Paper has a two-week delivery time for all customized items. This means that your custom stationery will be delivered up to, but no later than, two weeks from the date of your order approval. We are happy to accommodate rush orders with sufficient notice and information.
In most cases, your stationery will be shipped via UPS. As soon as your item ships, your order information will be updated with the tracking number. If you have not received an email with tracking information, your item has not shipped.
IF YOU HAVE A TIME-SENSITIVE PROJECT, we highly recommend you purchase a printable.
In most cases, your stationery will be shipped via UPS. As soon as your item ships, your order information will be updated with the tracking number. If you have not received an email with tracking information, your item has not shipped.
IF YOU HAVE A TIME-SENSITIVE PROJECT, we highly recommend you purchase a printable.
Additional policies and FAQs
PAPER
Mountain Paper offers all products in four standard paper stocks:
130lb house stock
100% recycled, wind-power produce
uncoated, no shine
bright white
150lb cotton
100% cotton
soft and textural, uncoated
soft white
150lb bamboo
100% bamboo
most eco-friendly
vanilla
double thick
twice as thick as typical cardstock
sfi certified
bright white
Some products may be available in other stocks, based on the nature of the item or special requests.
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WHOLESALE
Yes, Mountain Paper offers a wholesale line! Please email thestudio [!at] mountainpaper.com for a catalog.
Mountain Paper offers all products in four standard paper stocks:
130lb house stock
100% recycled, wind-power produce
uncoated, no shine
bright white
150lb cotton
100% cotton
soft and textural, uncoated
soft white
150lb bamboo
100% bamboo
most eco-friendly
vanilla
double thick
twice as thick as typical cardstock
sfi certified
bright white
Some products may be available in other stocks, based on the nature of the item or special requests.
:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
WHOLESALE
Yes, Mountain Paper offers a wholesale line! Please email thestudio [!at] mountainpaper.com for a catalog.