mountainriverimages

Mountain River Images

Idaho, United States · 1380 Sales

mountainriverimages

Mountain River Images

Idaho, United States 1380 Sales On Etsy since 2008

5 out of 5 stars
(251)
Shop owner

Kelly

Contact

Announcement   I'm so glad you stopped by my shop. I specialize in many different areas. Please feel free to browse my listings and contact me with any questions that you might have. I specialize in custom requests. If there is anything out there that you are looking for and just can't seem to find it, just let me know and I'll see if I can create it for you. I LOVE a challenge!!!! Thanks again, Kelly

Thanks!
-Kelly

Announcement
Last updated on Jan 16, 2016

I'm so glad you stopped by my shop. I specialize in many different areas. Please feel free to browse my listings and contact me with any questions that you might have. I specialize in custom requests. If there is anything out there that you are looking for and just can't seem to find it, just let me know and I'll see if I can create it for you. I LOVE a challenge!!!! Thanks again, Kelly

Thanks!
-Kelly

Kelly

Contact shop owner

Kelly

View all 150 items

Reviews

Average item review
5 out of 5 stars
(251)
BWinSF

BWinSF on Jul 17, 2016

5 out of 5 stars

Couldn't be happier with either the finished product and working with Kelly. The detail and care she put into the entire transaction was perfect. The only bad thing is that I will now see how my future transactions with retail outlets will suffer in terms of quality and service when I compare them with my dealing here with Kelly.

Robert Rusch

Robert Rusch on Jul 12, 2016

5 out of 5 stars

Your work on this eagle head piece is absolutely brilliant!! Detailed to the highest level! Thank-you for finishing this in a very timely matter. I will enjoy forever!!

View all 251 reviews

About

For The Love of WOOD!

Wood! Wood! Wood! There is something about the smell, the look, and the feel of Wood. It draws you in. Every type of wood has it's own aroma. My husband and I purchased our own portable saw mill one year and milled every type of wood we could find. I just loved the smells and the beauty we found in each log. The grain, the design, the colors!! It was wonderful and I was hooked. We started out making just simple designs but then evolved in to much much more. Currently I make picture frames and found that I really like it. Especially when I can create new designs for someone. This truly is my passion!

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Shop members
  • Kelly

    Owner, Creator, Designer

    Being the daughter of a carpenter, I have always loved working with wood. It helps me relax and I love creating new things. I am the mother of 2 wonderful children and love living in the country. I love the outdoors and everything it has to offer.

Shop policies

Last updated on June 10, 2015
Thanks for stopping by my shop. I specialize in making custom frames. I would love to make you anything you need. Please feel free to contact me at any time about a frame you want to order or to check on the status of your frame you have purchased. Most of my frames are made to order and take time to make. I am a one woman show and do my best to keep up with the demand. Please allow 1-3 weeks, depending on your style and number of frames you purchase, for me to make your frame(s) before they ship. If you need your frame by a certain date please contact me before you place an order so that I can make sure I can accommodate your needs.

THANKS!!!!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal, Credit Cards, and Etsy Gift Cards.
Shipping
My items are MADE TO ORDER so please allow 1-3 weeks for me to build your frame and have it ready to ship. If you need it by a certain date please contact me and I will do my best to accommodate your needs.

Most of my items are shipped Fedex Ground and go out as soon as your frame is ready. All items shipped this way come with tracking info and are fully insured. If you need them to arrive quicker than Ground please contact me for Express pricing. Depending on your location to Idaho, Fedex Ground is usually 2-5 business days to your location.

If you are in ALASKA or HAWAII please contact me for shipping prices, escpecially on the larger frames. My shipping prices are only for the continental United States. I do not use the calculated shipping due to the sizes of my packages. Etsy's calculated shipping is only for USPS prices not Fedex. Due to that, what appears to be calculated shipping to Alaska and Hawaii is inaccurate. Just contact me and I'll get you the correct shipping prices to your location.

Occasionally I use USPS but only if it's a small frame or if you request it. However, orders outside the the continental United States will go USPS no matter the frames size. If you are from ALASKA or HAWAII please contact me for pricing details.

If you are an INTERNATIONAL BUYER your frame will come USPS priority international. You may have to pay duties and taxes once your package arrives and clears customs. These are additional fees that you may have to pay that are not collected by me. Please make note of this before purchasing frames from me so that you are prepared to pay this when your frames arrive. Please DO NOT ask me to write GIFT on your package.

Thank you!!
Refunds and Exchanges
If an item is damaged during shipping please contact me ASAP with a picture of the damage. All my frames are insured through their carrier so you will need to retain all packaging for them to pick up and inspect. If this happens I'd be happy to either make you a new frame or refund you your money.

If you simply want to exchange or return a purchased frame you will need to contact me first and make arrangements to do so. You will be required to pay all return and reshipping (in the case of an exchange) shipping fees and will not be refunded any initial shipping fees from the original purchase.
Additional policies and FAQs
I am here to make your experience with me as pleasant as possible. I try to respond to your requests as quickly as I can. Sometimes I respond within minutes of you contacting me, so check back often. Thanks! I'm here for you!!