MountainsAndClouds

Mountains and Clouds

Honolulu, Hawaii On Etsy since 2011

MountainsAndClouds

Mountains and Clouds

Honolulu, Hawaii | 38 Sales

No items listed at this time
    Ulu Sara

    Contact shop owner

    Ulu Sara

    Announcement    <returning soon>

    Announcement

    Last updated on Nov 8, 2019

    <returning soon>

    Reviews

    No reviews in the last year
    See reviews that mention:
    shipping 2 customer service 2

    About MountainsAndClouds

    Sales 38
    On Etsy since 2011

    Practicing life on an island. meliora.

    Shop policies

    Last updated on April 7, 2019
    Welcome to my shop! Each item is unique and created with love.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 21 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    If you are unhappy upon receipt of your item, or if it is damaged in shipping, please contact me immediately so we can discuss our options. My goal is to help make you happy!

    If you are requesting a refund, it must be within 14 days of receipt, and the buyer is responsible for any return shipping costs.
    Payment
    Please be sure to make your payment within 24 hours of your order, or your order may be canceled (oh no!) and your item re-listed.

    International customers: When shipping outside the USA, Mountains and Clouds is not responsible for any customs fees, taxes or tariffs that may be collected on your order.


    Shipping
    Items will be shipped within 3 business days after the order is placed.

    Unless otherwise requested, I will ship your item via USPS mail.

    International shipping quotes do not include tracking. Buyers can contact me for a quote on adding a tracking number; Seller is not responsible for untracked items lost in the postal system.

    Buyer is responsible for any customs fees (or any additional fees) incurred.
    Additional policies and FAQs
    Please contact me if you have any questions or custom requests!
    Privacy
    I will only use your information to the extent that it is necessary for any transactions you initiate.