MouseAndMoose

Mouse & Moose

Vancouver, Canada · 235 Sales

MouseAndMoose

Mouse & Moose

Vancouver, Canada 235 Sales On Etsy since 2013

5 out of 5 stars
(48)

Shop owner

Kristin

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Announcement   Sustainable toys for a better tomorrow.

All Mouse & Moose products are eco friendly and are made with 100% wool felt. From play food to dress up and pretend play, if it can be made with felt and inspire children to use their imaginations, we can create it. All products are handmade with a combination of machine and hand sewing, and are made in my pet friendly, smoke free home. Crocheted dress up items are made with either 100% wool or wool blend yarn, and each stitch is crocheted by hand.

I welcome custom orders and inquires so if you have any questions or you're looking for that special something, I'd love to work with you! Thank you for shopping and supporting local, home based businesses. Handmade products stand the test of time, last for generations, and support local businesses and families on a very personal level. Thank you!

Current production time is 1-2 weeks. If you need your item sooner, please send me a convo and I'll do my best to accommodate your request. Do note that I ship from Vancouver, Canada.

Announcement

Last updated on Jan 5, 2016

Sustainable toys for a better tomorrow.

All Mouse & Moose products are eco friendly and are made with 100% wool felt. From play food to dress up and pretend play, if it can be made with felt and inspire children to use their imaginations, we can create it. All products are handmade with a combination of machine and hand sewing, and are made in my pet friendly, smoke free home. Crocheted dress up items are made with either 100% wool or wool blend yarn, and each stitch is crocheted by hand.

I welcome custom orders and inquires so if you have any questions or you're looking for that special something, I'd love to work with you! Thank you for shopping and supporting local, home based businesses. Handmade products stand the test of time, last for generations, and support local businesses and families on a very personal level. Thank you!

Current production time is 1-2 weeks. If you need your item sooner, please send me a convo and I'll do my best to accommodate your request. Do note that I ship from Vancouver, Canada.

Kristin

Contact shop owner

Kristin

View all 40 items

About

Sustainable Toys for a Better Tomorrow.

I never imagined that I'd be a toy maker.

I went to school to study social sciences and to go into family preservation and social work, but after graduating and taking the summer to wrap up my job, I became pregnant with my daughter.

I longed for my daughter to have quality toys. Toys that didn't have lead paint, toys that were made with the environment in mind, and toys that would grow with her rather than replacing all the toys in our house every 6 months when we reached a new developmental milestone. I wanted toys that wouldn't fall apart, toys that wouldn't take over our small apartment, and toys that were meaningful, educational, and that would inspire her to create, imagine, and tell stories. So there it was, sitting around the dining room table, that Mouse & Moose was born.

Mouse & Moose aims to create educational and inspirational toys that will encourage little ones to use their creativity and imaginations - to recapture what has been lost in contemporary culture. Using only the finest wool felt and wool stuffing, Mouse & Moose creates a wide variety of handmade toys that are meant to encourage open ended play and imagination, while also providing sustainable and eco friendly alternatives to plastic, mass produced toys. From pretend play food, to crowns, dress up masks, play mats and other accessories, Mouse & Moose has everything to keep children doing what they do best - playing.

While I may not having a paying job where I use my education, I definitely use it every day that I raise my daughter, and now my son. And in the mean time, I have the privilege to create beautiful, sustainable, and inspiring toys to not only inspire my own children, but yours as well.

Follow me on FB https://www.facebook.com/Mouse.Moose?ref=hl
Follow me on IG https://www.instagram.com/mouseandmoosetoys/
Follow me on Pinterest https://www.pinterest.com/mouseandmoose/

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Shop members

  • Kristin LeRoss

    Owner

    Thank you for stopping by Mouse & Moose. My passion for creating felt toys started when my daughter was born. I longed to create heirloom toys for her, and lo and behold, Mouse & Moose was born.

Shop policies

Last updated on February 17, 2015
All Mouse & Moose items are handmade by myself in my home. My handmade products are of the highest quality with fully finished edges and careful hand stitching. I believe that hand made items stand the test of time and can become heirloom pieces that can be past down through the generations, and because of this, I take great care when creating pieces for your family and friends.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Because of the significant time investment in making handmade items, all products must be paid in full before production.

I accept Paypal and Etsy direct Check out

Note - you do not have to have a Paypal account to purchase through Paypal - see information here: http://www.etsy.com/help/article/339

For helpful information on how to make a purchase on Etsy:
http://www.etsy.com/help/article/339

RUSH ORDER INFORMATION:

I can do a rush order for you for a small charge (to cover rush shipment of supplies to me, as well as overtime to make your item(s)). The rush charge depends on what is being ordered, so please pm me for more information!
Shipping
I occasionally have ready to ship items, but most items are made on a "made to order" basis. Please make sure you check the Shop Announcement for current wait times as well as any holiday deadlines.

Items will be shipped the day of, or day following completion and shipping times will vary based on destination.

Buyers are responsible for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery. Returns will not be accepted due to customs fees.

I most commonly ship standard with Canada Post in order to keep shipping costs as low as possible. Depending on the item ordered, this may or may not include tracking. If you wish to receive your item faster or with insurance for an additional charge, please feel free to contact me.

If your PayPal and Etsy addresses are different, please contact me to verify which one you would like me to ship to. If you do not contact me, I will default to the Etsy address provided. Buyers are responsible for any shipping costs of returned and resent packages that are due to the incorrect address.

Please note that for shipment overseas, customs can delay packages by up to 6 weeks. This does not happen often, but it can happen!

Items shipped in Canada generally arrive between 3-10 days, depending on your location, although it is not guaranteed and may take longer. Items shipped to the USA usually take 5-15 days depending on Customs.

In an effort to help the environment as well as to keep costs as low as I can, I use recycled shipping material whenever possible.
Refunds and Exchanges
I take great care in creating your items but if you should need to return your item(s) please see the guidelines below:

RETURNS
Returns will be accepted if shipped back within seven days of delivery. Return shipping is at the expense of the buyer. Please send me a convo or email advising me that the items will be returning. All items must be returned in new/unused condition, and a refund will be processed once the items have been received.

Please pack item(s) suitably to prevent damage during transit.

When returning items I recommend that you track and get insurance on your order, as I cannot accept responsibility for parcels lost or damaged during transit.

Completely custom orders that are not a part of my already created lines, and are specifically made at the request of the customer, are not eligible for return because of the improbability of resale.

EXCHANGES
Exchanges are not offered at this time.
Additional policies and FAQs
Customer satisfaction is of utmost importance at Mouse & Moose. If there is a problem with your order, please contact me before leaving negative feedback. I will do my best to resolve the situation.