Mr. Hyde's Custom Leather
mrhydesleather's Shop Policies
All of the items in our store are made to order and are produced by a team of two. Depending on the item, production time can take as few as 1 day, or as many as 4 days.
There are certain times of the year (Halloween, Burning Man , Christmas, and Mardi Gras) where we receive many more orders than usual. Keep in mind during these times that production time may run slightly longer. If you have a deadline or need an item for a specific date, please let us know ahead of time so that we can plan ahead and get your purchase to you in a timely manner.
We ship all our items via the U.S. Postal Service. We try and ship each item in a timely manner, in the order they are received.
If you need to receive your purchase for a specific date, please let us know in advance and we will do our best to accommodate.
International orders may want to be aware of their own country's Import Fees. Here's a helpful Import Fee calculator: http://www.dutycalculator.com/
Refunds and Exchanges
Returns are handled case by case.
If you have any problem with the item or the safe arrival of an item, please contact us directly.
Last Updated August 21, 2013