mrsjennifermartin

j Designs

23 Sales

mrsjennifermartin

j Designs

23 Sales On Etsy since 2010

0 out of 5 stars
(7)

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Jennifer Martin

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Jennifer Martin

Reviews

No reviews in the last year

Anonymous on Oct 21, 2011

5 out of 5 stars

Anonymous on Jul 23, 2011

5 out of 5 stars

Yay! Got my clock...and she is working! Thanks I can tell time again!

Anonymous on Jul 18, 2011

5 out of 5 stars

Beautiful <3 thank you. nI PIF by sending out 3 handmade dresses :)

View all 7 reviews

Shop policies

Last updated on February 4, 2011
Thank you for visiting my Etsy store! My primary goal is to provide excellent customer service on my unique, handmade items. I put a lot of care and effort into each hand-selected bead and each hand-made item. I hope you enjoy and appreciate the item(s) in your purchase!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
  • Other Method
Payment
I accept credit cards, PayPal, money order, and personal checks. I am also open to bartering with other Etsy artists; contact me via convo regarding a trade. Immediate payment is ideal but greatly appreciated within 3 days unless you are sending payment via snail mail. If you choose to send money order or personal check, I will not send the product until I have received your payment and has it has cleared. Please allow for 9.25% tax in the state of Tennessee; no taxes if ordering outside of Tennessee. If you feel you must cancel your order, a 24 hour window is offered. If outside of that time frame, cancellations will not be accepted. Regarding international orders: Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Shipping
All items are handcrafted, so I pay special attention when it comes to shipping your order. I place the product inside unused, small plastic bags to seal from moisture and placed inside a new bubble wrapper envelope for secure shipping. If additional padding is needed for the item, I will provide that. I am willing to ship items in a box versus the bubble envelope upon request. The cost of shipping covers the padded envelope, the bag, postage, and a tracking number. Gift wrapping is also available; please purchase “Gift Wrapping” from my store for $4.95. All items are shipped First Class via USPS. If other shipping provider is desired, the buyer will be responsible for those shipping charges. Please allow 1 - 2 weeks for complete delivery of your purchase. Regarding international orders: Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
My #1 priority every time I sell and item is to make you, the customer, completely satisfied with the transaction. Should you request e a refund, exchange, or repair, please notify me within 30 days as that any requests will be denied outside of that time frame. A refund will be issued to you via store credit or PayPal only and after the product has arrived back to me. The buyer is responsible for shipping costs on refunds or exchanges. I will cover the shipping costs if the product needs repair due to artisanship error. If you damage the product and desire replacement or repair, you will be responsible for all shipping costs plus a small reassembling and/or replacement fee if the product can be repaired or replaced. Regarding international orders: Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Additional policies and FAQs
PLEASE REMEMBER: All of my items are personally handcrafted by myself or my husband. When creating the pieces, I take into consideration for my customer: originality, quality, safety, and creativity. “Green” materials are used whenever possible and take every opportunity to use American-made materials first.
I LOVE to do custom orders; please contact me about this via Etsy conversation. I have had custom orders where the buyer simply says, "Make a black necklace for me" and I take artistic freedom with the request. We can always discuss more details to get the product as desired. :) I am always open to consigning with boutiques and duplicating previous orders (if the materials are still available).
If you'd like to stay in touch with me and my shop, receive exclusive sale invitations, and be the first to know when I'll be listing new items, please “Like” my Facebook fan page: http://www.facebook.com/pages/j-Designs/132618566774266