mrsmouse is taking a short break

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Note from shop owner Since autumn of 2014, we have been seeking support and action from Etsy with regards to a disability discrimination complaint we were forced to file against certain Etsy staff.

In the end, after several attempts that all came to nothing, we were forced to lodge a State office complaint (under Disability Access via the Manhattan office) just before Christmas.

As it stands, Etsy seem to be totally disinclined to communicate with us in an accessible format at all and appear not to be responding to the State Dept complaint, since we have received no updates since filing the complaint.

We can only interpret this as a lack of interest on Etsy's part of working properly and including makers like us, who require additional support, so until such time as either the State Dept complaint is resolved, or Etsy decide to take a stand-point on equal access and follow through on it, so that we can be assured that Etsy is compatible with our values, we feel we have to set the Etsy store platform to vacation mode.

Our website, facebook page and ravelry store all continue to do business as normal and we are still honouring all our normal terms and conditions and supplying the same products at the same prices, we just won't be doing that through Etsy until there is a proper resolution.

We are sorry for any inconvenience caused and can assure all our customers that we will get back to you ASAP on any contact through any of our still live platforms.

Thanks so much for your continuing support!

Note from shop owner

Last updated on Jan 6, 2015

Since autumn of 2014, we have been seeking support and action from Etsy with regards to a disability discrimination complaint we were forced to file against certain Etsy staff.

In the end, after several attempts that all came to nothing, we were forced to lodge a State office complaint (under Disability Access via the Manhattan office) just before Christmas.

As it stands, Etsy seem to be totally disinclined to communicate with us in an accessible format at all and appear not to be responding to the State Dept complaint, since we have received no updates since filing the complaint.

We can only interpret this as a lack of interest on Etsy's part of working properly and including makers like us, who require additional support, so until such time as either the State Dept complaint is resolved, or Etsy decide to take a stand-point on equal access and follow through on it, so that we can be assured that Etsy is compatible with our values, we feel we have to set the Etsy store platform to vacation mode.

Our website, facebook page and ravelry store all continue to do business as normal and we are still honouring all our normal terms and conditions and supplying the same products at the same prices, we just won't be doing that through Etsy until there is a proper resolution.

We are sorry for any inconvenience caused and can assure all our customers that we will get back to you ASAP on any contact through any of our still live platforms.

Thanks so much for your continuing support!

Rhi and Mouse and Tof

Contact shop owner

Rhi and Mouse and Tof

Reviews

No reviews in the last year
Robbie Bates

Robbie Bates on Nov 11, 2014

2 out of 5 stars

Didn' fit wel. Partly my fault in measuring, but more help needed online. Not sure, really, that I want to hide my colostomy bag. It's part of who I am. If people don't like it, it's there problem not mine.

Rhi and Mouse and Tof

Rhi and Mouse and Tof responded on Nov 16, 2014

Hi Robbie, Thanks for the feedback. We're new at this and we've found it hard to get feedback from customers on these items, so we really appreciate you getting in touch. We'll message you privately with contact details for one of our team and we'd really like to work with you on redesigning a free cover that will fit better for you. Thanks again. Rhi, Mouse & Tof.

Rachel Panda

Rachel Panda on May 14, 2014

5 out of 5 stars

I bought this as a present. The recipient loved it. It was even wrapped in lovely tissue paper and delivered promptly :)

Romy Andrea Benard

Romy Andrea Benard on Feb 4, 2014

5 out of 5 stars

I'm in love with this tiny santa hat! it's my new favorite Christmas decoration!

3 of 18 reviews · View all reviews

About

Litle mice making things

We are a small collection of friends who are artists and crafters with either a physical or mental health challenge.
We believe in ethically produced items, with personal attention to our customers, to make them feel valued, supported, and contented with themselves and their stuff.

All our crafting is done because we enjoy it.

We are happy to be members of the Etsy Team "Expression Over Depression". Use the tag "expression" on etsy to search for beautiful handmade gifts by artists using creative outlets to manage their mental health.

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Shop members
  • Mouse

    Owner, Maker, Designer, Curator, Knitter And Lots More

    Freelance Expressive Artist. Attempting to raise €500 this year for Dogs for the Disabled Ireland.

  • Rhi

    Owner, Maker, Designer, Curator, Knitting, Knot Work, Jewelery, Drawing And Lots More

    I am me lets see if can get this to work.

  • Tof

    Owner, Maker, Designer, Curator, Knitter, Crocheter

    I am tof im quiet online but knit, crochet and design in the background

Shop policies

Last updated on January 23, 2014

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is due 24hrs after purchase. No purchase will be shipped until after payment is received.
Shipping
As a general rule, items will be sent by An Post or Royal Mail Standard mail unless otherwise requested by the customer. If you would like your item sent by registered post, please contact us and we will arrange this for you. Any additional cost involved is to be met by the customer.



LAST POSTING DATES FOR ITEMS SHIPPING FROM IRELAND (ADVISED BY AN POST):

http://www.anpost.ie/AnPost/MainContent/ChristmasChannel/Christmas+Postal+Dates.htm


For items shipping from Ireland:

To Date Expedited
Ireland 20th Dec 21st Dec
Northern Ireland 20th Dec 21st Dec
Great Britain 19th Dec 19th Dec
Mainland Europe 13th Dec 19th Dec
USA 6th Dec 18th Dec
Rest of World 6th Dec 18th Dec

LAST POSTING DATES FOR ITEMS SHIPPING FROM UK (ADVISED BY ROYAL MAIL):

http://www.royalmail.com/greetings


For items shipping from UK:

To Date
Ireland 14th Dec
Northern Ireland 14th Dec
Great Britain 18th Dec
USA 13th Dec
Asia 4th Dec
Far East 4th Dec
New Zealand 4th Dec
Australia 5th Dec
Africa 6th Dec
Caribbean 6th Dec
Central & S. America 6th Dec
Middle East 6th Dec
Cyprus 9th Dec
Eastern Europe 9th Dec
Canada 10th Dec
France 10th Dec
Greece 10th Dec
Poland 10th Dec
Western Europe 14th Dec


ONGOING POSTAGE OFFER:

If you'd like to help make a difference, you can message me and request that I donate the cost of your standard postage to Dogs for the Disabled Ireland if you so wish.
Refunds and Exchanges
All items may only be exchanged for refund within 28 days and in original condition.
Additional policies and FAQs
SAFETY:
The Polyester stuffing used in all my products carries the CE mark
and complies to the following safety standards:
European Standard EN71
British Standard BS1425
British Standard BS5852


OTHER LANGUAGES:
We are also able to handle transactions and take customer enquiries in the following languages:

* English
* French EN FRANCAIS
* Sign Support English
* BSL (British Sign Language) - by means of Skype Video call

We have a limited ability to also undertake written customer enquiries in the following languages:

* Spanish EN ESPANOL
* Italian IN ITALIANO
* German AUF DEUTSCH
* Irish AS GAEILGE



MISC:
We don't make a profit on things, I only recoup costs and overheads and any charitable donation on certain items, so we're not normally open to haggling, but we do treat everything on a case by case basis and we're open to communication.

We're happy to take on Alchemy orders, but these may be subject to a non-refundable deposit to cover the cost of materials and may take longer to turn around if the materials are scarce.
If this is the case, we will keep in touch by message to keep you appraised of progress, with photos if desired. We also accept alchemy orders where the customer arranges supply of materials directly to a member of our team.