MrsPepper's Shop Policies
Welcome to my Etsy Shop.
All items are handcrafted using tradicional jewelry techniques.
I accept payments through Pay Pal and credit card.
If you are from Portugal you can pay with a money transfer, please contact me so you can receive my bank details.
Please contact me if you have any doubts.
Please make sure that the address on your order matches your Pay Pal address
Your order will be shipped through registered mail (Portuguese CTT).
The shipping price for Portugal is 2 dollars.
The shipping price for the rest of the world is 6 dollars.
Please contact me if you have any special requests about this matter (insurance, priority, etc.)
I am not responsible for lost packages, however I will investigate missing packages as much as I can.
I am also not responsible for any duties or custom fees.
I ship within 1 week days after payment is done and I will contact you by email when your package has been sent. Some items take longer to ship, please see the information in the listing.
Refunds and Exchanges
Items can be returned within five business days after you receive it. Please email me before you ship them back.
Shipping costs are non-refundable.
Some rings I sell on Etsy are adjustable but please get an accurate size of your ring so it fits you.
Custom made items are non-returnable.
Plase contact me if you have any questions.
Last Updated November 9, 2014