Classic Jewelry Handcrafted in Seattle
mrsrobinsonsaffair's Shop Policies
Thanks for checking our Mrs. Robinson's Affair handmade Jewelry. I am happy to work with you so please contact me with questions.
Payment is accepted in US Dollars via PayPal or Credit Card and is expected to be completed at the time of the Etsy transaction. Your item will ship once your payment has been cleared. After 3 days of without communication, the transaction will be canceled and the stock of the item can no longer be guaranteed.
Here is a helpful guide explaining how you can pay using a Credit or Debit Card using Paypal even without a Paypal account. http://www.etsy.com/help/article/361
To redeem a Gift Certificate select "Other" as payment option and include your unique Gift Certificate code in the "Message to Seller" field. Any balance due over the value of the Gift Certificate will be invoiced through Paypal.
New to Etsy? Here is a tutorial to guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
Items are shipped in a bubble mailer via USPS First Class shipping with Delivery Confirmation 1-2 days after payment has cleared. Expedited shipping is available upon request. Please contact me prior to checkout and I can give you further information and a price quote for expedited shipping. Each item is bubble wrapped and placed in a cotton-filled jewelry box with a ribbon and is ready for gifting. Need a gift note for your loved one? Let me know in the 'message to seller' at checkout and I would be happy to add one at no additional charge.
All packages are sent USPS First Class Mail International. This is the most economical method of shipping internationally but does not provide tracking of the package. Most countries have an arrival estimate of 10 to 14 days but USPS does not provide an exact date for any international shipments. Any customs fees that may occur at the time of delivery would be at the discretion of your country's tax regulations. Almost all packages arrive free of additional charges, but for more information please contact your local customs agency. Recipient is responsible for any customs fees.
Refunds and Exchanges
I make each item with love and care and stand behind the quality of my work 100%. If you are at all unsatisfied I want to work with you to resolve any issues as soon as they arise. Together we will find the best solution because my number one goal is your happiness with Mrs. Robinson's Affair.
Please take 5 days with your item and if you are not fully satisfied with your item an exchange can be made for another item in the shop less any shipping charges. Refunds less any shipping fees are available should exchange be unsatisfactory.
The item must be returned in the exact condition I sent it out. If there is a defect I will fix the item.
Return shipping cost is your responsibility.
Any custom items are not available for return or exchange and are considered final sale.
Please contact me with any concerns you have. I want you to be happy so please let me know of any issues prior to leaving feedback to give me the opportunity to make things right.
Buying as a gift and unsure it will be "the perfect gift"? Gift Certificates are available!
Additional Policies and FAQs
I gladly accept custom requests for items in sterling silver and of similar style to those in my shop. As a professional courtesy I will not replicate another artist's design. Send me a message through Etsy's "conversation" system anytime to inquire about custom work.
Looking for bridesmaid gifts or multiples of an item? Please convo me to find out about larger quantities.
I also do wholesale and consignment! Contact me for more details.
Thanks so much for stopping by!
When cleaning your sterling silver items, use a polishing cloth and not a liquid cleanser as they often times dull or alter the appearance of the gemstones and pearls.
Last Updated November 11, 2014